I Want My Refund

Bought two tickets for an event in zone 6 soweto, around December through computicket and on the day I went to the event the venue was quiet. Didn't seem like there was such an event after all. Fine, sent an email to computicket to request for a refund and the response I received was something like "this was not brought to our attention, we'll make a follow up and escalate the matter to entertainment". Now there's hardly any feedback, it's all quiet. I paid for an event that never took place and was advertised through Computicket