Review your tech support time

I'm frustrated that Comtel Langebaan only has technical support until 8pm daily. It's hard to believe that an ISP doesn't offer 24/7 technical support like other providers. If your internet goes down after 8pm, there's nothing you can do but wait until the next day. I had an issue after hours that could not be resolved at the time but I had to escalate it the next day. The tech support was quick to assist and I want to thank Noer Ismail for trying to resolve my issue and appreciate the ongoing communication. Very professional there and thank you for sorting me out. But please reconsider extending your hours. Other ISP tech supports are open even until 11pm as this is what other users in my complex are saying and they happy with their ISPs. Thank You