CB
Concept Branding
Claimed Business
CB
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRP
Robyn P
1 reviews | Active since Jan 2020
19 Oct 2016, 14:28
In Utter Shock
<p>I have been using Concept Branding now for about 6-8 months now for my business and I do a lot of digitizing of logos and embroidery, today I got verbally attacked by Maria (The Receptionist) while everyone watch. Firstly Maria gripped my arm and told me not to pass this point which I then stepped back and ask Prince (the one guy that I have been dealing with) to please come to me as I wasnt aloud to go any further. He blatantly ignored me and then Maria laid into me saying I was a terrible person and everything "I had done wrong".</p> <p> </p> <p>I still used this company after messing up a couple of my products and me having to redo them as I wanted to give them a chance and could see Concept and myself building a good relationship.... Well that all ended today.</p> <p> </p> <p>I can not believe a client can be treated this way and the abuse I had to indure.</p>
Helpful (0)
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Robyn P
1 reviews | Active since Jan 2020
19 Oct 2016, 14:28
In Utter Shock
<p>I have been using Concept Branding now for about 6-8 months now for my business and I do a lot of digitizing of logos and embroidery, today I got verbally attacked by Maria (The Receptionist) while everyone watch. Firstly Maria gripped my arm and told me not to pass this point which I then stepped back and ask Prince (the one guy that I have been dealing with) to please come to me as I wasnt aloud to go any further. He blatantly ignored me and then Maria laid into me saying I was a terrible person and everything "I had done wrong".</p> <p> </p> <p>I still used this company after messing up a couple of my products and me having to redo them as I wanted to give them a chance and could see Concept and myself building a good relationship.... Well that all ended today.</p> <p> </p> <p>I can not believe a client can be treated this way and the abuse I had to indure.</p>
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Replies (0)wK
werner K
1 reviews | Active since Jan 2020
25 Jan 2016, 10:21
Concept Branding Go Above and Beyond for Clients
I just wanted to give credit where credit is due, [URL Removed] is a branding and promotions company I use for all my company branding. They are well priced and super fast and quality is second to none.<br> <br> Reason for this compliment is last Friday I needed items branded for the Saturday morning, I phoned at 11am, Very very late notice, I did not even have the garments in my possession and they had to source them for me.<br> <br> I made a call and spoke to Maria who was also very helpful, 5 min later I get a callback from Lesetja who assures me he will get stock and do branding by 5 pm. <br> <br> Come 5 pm and everything is done and looks great, but I notice something I would actually prefer changed, They stayed after hours and finished my work to meet exactly what I wanted.<br> <br> THAT is service.
Helpful (0)
|Replies (0)wK
werner K
1 reviews | Active since Jan 2020
25 Jan 2016, 10:21
Concept Branding Go Above and Beyond for Clients
I just wanted to give credit where credit is due, [URL Removed] is a branding and promotions company I use for all my company branding. They are well priced and super fast and quality is second to none.<br> <br> Reason for this compliment is last Friday I needed items branded for the Saturday morning, I phoned at 11am, Very very late notice, I did not even have the garments in my possession and they had to source them for me.<br> <br> I made a call and spoke to Maria who was also very helpful, 5 min later I get a callback from Lesetja who assures me he will get stock and do branding by 5 pm. <br> <br> Come 5 pm and everything is done and looks great, but I notice something I would actually prefer changed, They stayed after hours and finished my work to meet exactly what I wanted.<br> <br> THAT is service.
0
Replies (0)