Misleading Practices – Lions Head Apartments, Pinelands

I recently encountered a disappointing and deceptive experience with the Lions Head Apartments development in Pinelands. The project, developed by Concor Construction and designed by DHK Architects, is promoted with insufficient transparency, leading to financial distress for potential buyers.

Here are the critical issues:

Lack of Transparency: After paying a R5,000 reservation fee to secure a 2-bedroom unit valued at R1,250,000, I was sent a Deed of Sale containing critical financial details not disclosed earlier. These included a mandatory 5% deposit and an additional R99,000 for parking, which is usually included in property purchase prices. These costs were not mentioned anywhere on their website or promotional materials.

Non-Refundable Reservation Fee: Upon requesting a refund for the R5,000 reservation fee, due to the withheld information only revealed in the Deed of Sale, my request was refused. The sales agent claimed the fee was non-refundable despite their failure to provide all relevant details upfront.

Intentional Withholding of Information: The development’s promotional materials deliberately excluded key financial obligations, embedding them in a lengthy 40-page Deed of Sale. This approach appears to exploit buyers' trust, coercing them into agreements under false pretenses.

Such practices are highly ********* and undermine the trust of potential buyers. I urge others to exercise caution and thoroughly vet this development before committing. I believe it is only fair for the reservation fee to be refunded when vital information is deliberately withheld until after payment.

This experience has left me questioning the integrity of the developers and the transparency of their sales processes. I hope this review serves as a warning to others.