Two pot nightmare

Two pot nightmare I submit my two pot withdrawal on the 1st of March via the app of yhe amount of R30000. I've been waiting 2 weeks for payout, I only revived the payout on the 14th of March for only R7280 after taxes I still have a remainder of R19k in my two pot savings. They just gave me what they wanted. This fund is so bad when it comes to making payments. Its a nightmare dealing with these people and they dont reply to any emails or phone calls