1 reviews | Active since Member
Unfortunately this has been a bad experience from the beginning. I ordered a pivot door from this company. The color code and a sample was given to them to make sure it matched my garage doors which had just been installed. Somehow they still managed to get this wrong which set us back another 2 weeks. They came to fit the door and to my surprise, they left holes underneath the frame which we had discussed. They came back to fix this. A couple of weeks later it rained and all the water came in. I contacted them and they realized they had left a cover plate off which they came and put on. Now the door cannot open or close as there is a problem with the pivot. They told me it would take a week to get someone there, keeping in mind this is the front door to a house which does not work. On the morning of the meeting, they send a message to say they cant make it so I am still left with a broken door. This is definitely the worst after sales service I have experienced ever. Don't be fooled by glamorous websites. "The proof is in the pudding", in this case.............NOT.
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