Construction Depot
Unclaimed Business
|0 Reviews (last 12 months)|This business does not respond to reviews
Construction Depot
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Michael F
1 reviews | Active since Jan 2020
14 Jan 2023, 05:38
Construction Depot - Never again
Unfortunately this has been a bad experience from the beginning. I ordered a pivot door from this company. The color code and a sample was given to them to make sure it matched my garage doors which had just been installed. Somehow they still managed to get this wrong which set us back another 2 weeks. They came to fit the door and to my surprise, they left holes underneath the frame which we had discussed. They came back to fix this. A couple of weeks later it rained and all the water came in. I contacted them and they realized they had left a cover plate off which they came and put on. Now the door cannot open or close as there is a problem with the pivot. They told me it would take a week to get someone there, keeping in mind this is the front door to a house which does not work. On the morning of the meeting, they send a message to say they cant make it so I am still left with a broken door. This is definitely the worst after sales service I have experienced ever. Don't be fooled by glamorous websites. "The proof is in the pudding", in this case.............NOT.
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|Replies (0)MF
Michael F
1 reviews | Active since Jan 2020
14 Jan 2023, 05:38
Construction Depot - Never again
Unfortunately this has been a bad experience from the beginning. I ordered a pivot door from this company. The color code and a sample was given to them to make sure it matched my garage doors which had just been installed. Somehow they still managed to get this wrong which set us back another 2 weeks. They came to fit the door and to my surprise, they left holes underneath the frame which we had discussed. They came back to fix this. A couple of weeks later it rained and all the water came in. I contacted them and they realized they had left a cover plate off which they came and put on. Now the door cannot open or close as there is a problem with the pivot. They told me it would take a week to get someone there, keeping in mind this is the front door to a house which does not work. On the morning of the meeting, they send a message to say they cant make it so I am still left with a broken door. This is definitely the worst after sales service I have experienced ever. Don't be fooled by glamorous websites. "The proof is in the pudding", in this case.............NOT.
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Replies (0)KL
Karien L
1 reviews | Active since Jan 2020
17 Jul 2019, 09:38
Terrible after-sale service
At first I was very impressed with the installation of my aluminium doors. I had one installed in my bathroom and one in my office going out to my garage. They also did some minor maintenance work on existing doors and frames. After a while my doors started sagging. I gave it another while and I phoned and tried to get hold of them to come and fix it. However, with no success. Only after a while I got reach of them and then they came to "fix" the problem. The result is that the doors are sagging again and it is now to such an extent that the doors are opening and closing with difficulty! The owner / director (Mr Fakier) does not respond to our e-mails nor tries to assist us. He now also states that as it is longer than 1 year (bear in mind it is JUST OUT of the 1 year period), it is no longer their problem and that we need to pay a call-out fee. They also blame my walls to be the problem
Helpful (0)
|Replies (0)KL
Karien L
1 reviews | Active since Jan 2020
17 Jul 2019, 09:38
Terrible after-sale service
At first I was very impressed with the installation of my aluminium doors. I had one installed in my bathroom and one in my office going out to my garage. They also did some minor maintenance work on existing doors and frames. After a while my doors started sagging. I gave it another while and I phoned and tried to get hold of them to come and fix it. However, with no success. Only after a while I got reach of them and then they came to "fix" the problem. The result is that the doors are sagging again and it is now to such an extent that the doors are opening and closing with difficulty! The owner / director (Mr Fakier) does not respond to our e-mails nor tries to assist us. He now also states that as it is longer than 1 year (bear in mind it is JUST OUT of the 1 year period), it is no longer their problem and that we need to pay a call-out fee. They also blame my walls to be the problem
0
Replies (0)