Friday - 13 Weeks Later

<p>My vehicle went in to Contact Panel Beaters, in Noordhoek, for 2 minor scratches, one on each back door.</p> <p>The vehicle was booked in for 1 week, however, today is week 13, and I have just collected the vehicle from another Panel Beater, who was nominated to rectify the roughly estimated R40 000 in damages caused by Contact Panel Beaters.</p> <p>Firstly, Contact had a problem with silicone inside the vehicle from the valet. They had the audacity to say I have to have the vehicle re-valeted to get rid of the silicone.  The first spray job caused orange peel and major holes & pin holes. As I was not satisfied, they continued to spray the vehicle 7 TIMES. They said they had to blend the paintwork, which resulted in damaging ALL other panels -  which WERE perfect when the vehicle went in to the workshop.</p> <p>Removed panels / parts were clearly not stored properly as one of the door mouldings were so scratched and I was told - 'Oh this was already like this' - but on my next return it had been disasterously sprayed to cover up the damage. And it was a completely different colour to the other 3 door mouldings.</p> <p>Not forgetting, I was contacted 7 times to say the car is ready to be collected, with no obvious quality control or checking taking place prior to my inspection(s).</p> <p>My insurance appointed a mobile assessor to asses the vehicle and it was also inspected by a paint specialist who confirmed the spray job was NOT up to standard.</p> <p>I no doubt refused the offer to have it repaired by Contact Again, they even said they would purchase the vehicle from me :)</p> <p>Numerous panel beaters were contacted & 2 came to inspect the vehicle, but only 1 would take on the mammoth repair task.</p> <p>I can highly recommend D & P Auto Body Works, in Retreat. These people can give Contact Panel Beaters a lesson in how to manage clients and how to do an immaculate job, first time round. No lies, no decpetion, just Quality Assured from the onset.</p> <p>What a 13 week NIGHTMARE! - Don't make the same mistake I did, closer to home is not always better!</p>