CC
Continental Clutch
Unclaimed Business
CC
Continental Clutch
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Automotive
#44NPS Score
0Unlikely
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBG
Bradley G
1 reviews | Active since Jan 2020
11 Nov 2022, 05:19
WORST CUSTOMER SERVICE & EXPERIENCE.
I own a car repair shop in Booysens and have been dealing with Continental Clutch for the past 12 years enjoying good service while the old gentleman was running the shop. Today, I went to Continental Clutch to purchase a clutch kit which my regular supplier was unable supply at a reasonable price. I was about to purchase the kit when the son who apparently is now running the shop told me in a rude manner that there's no guarantee on the kit unless he skims my flywheel. At this point, I asked the to keep my sample and I would fetch the flywheel. I returned with the flywheel and he told me that I would get it back tomorrow morning which I never had a problem with. He then with an attitude demanded full payment for skimming of the flywheel and the clutch kit otherwise he won't assist me. I then questioned his attitude towards me, he then tells me that he knows how I operate without any further explanation. I was still very polite telling him that I felt insulted and he has no right attacking my character. He told me to **** off and never come back again. I humbly walked out of his shop and will never recommend his services. He certainly doesn't need customers.
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Bradley G
1 reviews | Active since Jan 2020
11 Nov 2022, 05:19
WORST CUSTOMER SERVICE & EXPERIENCE.
I own a car repair shop in Booysens and have been dealing with Continental Clutch for the past 12 years enjoying good service while the old gentleman was running the shop. Today, I went to Continental Clutch to purchase a clutch kit which my regular supplier was unable supply at a reasonable price. I was about to purchase the kit when the son who apparently is now running the shop told me in a rude manner that there's no guarantee on the kit unless he skims my flywheel. At this point, I asked the to keep my sample and I would fetch the flywheel. I returned with the flywheel and he told me that I would get it back tomorrow morning which I never had a problem with. He then with an attitude demanded full payment for skimming of the flywheel and the clutch kit otherwise he won't assist me. I then questioned his attitude towards me, he then tells me that he knows how I operate without any further explanation. I was still very polite telling him that I felt insulted and he has no right attacking my character. He told me to **** off and never come back again. I humbly walked out of his shop and will never recommend his services. He certainly doesn't need customers.
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Keegan P
1 reviews | Active since Jan 2020
7 Jul 2021, 13:13
Pathetic service
I bought a faulty thrust bearing they do not want to replace or refund me they said I should wait for two weeks the service is pathetic especially since they took my money and do not want to refund
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Estelle C
1 reviews | Active since Jan 2020
21 May 2019, 12:11
unsatisfied customer very bad customer care
good day Peter My mechanic bought a complete clutch kit from continental Clutch Dist. cc on the 16/05/2019. as per sample that I have supplied them. When we wanted to install the clutch kit, the pressure plate was 5 mm to thick and did not fit. the customer could not wait and we bought one closer to us. we went back today to return this clutch kit that was not used and still in original box, and buy another kit for a GMC. then we were told they do not do that because we will do it will the new kit as well, when my guy tried to explain to them what the problem was, he chased him out of the shop, with out returning my money nor replacing it with a new clutch kit. I tried to speak to Halema just know, she immediately started yelling, told me the clutch was supplied correctly. and put the phone down in my ear. very very bad expierence..
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Estelle C
1 reviews | Active since Jan 2020
21 May 2019, 12:11
unsatisfied customer very bad customer care
good day Peter My mechanic bought a complete clutch kit from continental Clutch Dist. cc on the 16/05/2019. as per sample that I have supplied them. When we wanted to install the clutch kit, the pressure plate was 5 mm to thick and did not fit. the customer could not wait and we bought one closer to us. we went back today to return this clutch kit that was not used and still in original box, and buy another kit for a GMC. then we were told they do not do that because we will do it will the new kit as well, when my guy tried to explain to them what the problem was, he chased him out of the shop, with out returning my money nor replacing it with a new clutch kit. I tried to speak to Halema just know, she immediately started yelling, told me the clutch was supplied correctly. and put the phone down in my ear. very very bad expierence..
0
Replies (0)