Unprofessional and over priced

I am a doctor with very little time to spare amongst this covid pandemic...I arranged for my aircon to be serviced with coolline repairs...the team firstly arrived 2 hours late, with no apology or reason Secondly, the team stunk of alcohol, and seemed more than under the weather Lastly this is the 1st time in 7 years of getting my aircon serviced that it cost 3 x as much...the job was rushed and in my opinion not adequately done..the filters were not washed in the special anti bacterial solutions as I have seen done in past with other companies. Instead they just rinsed it under a tap for few seconds. Regas took less than a minute ..strange as it never has taken so fast in past Never will use or recommend this company