Do not rent a printer from Copy Type CC

I rented a printer from Copy Type CC but what a bunch of scammers. I clearly asked the lady doing the deal what is the 5 year contract and can I get out of the contract and more than once she replied yes you can get out without any penalty. Now when I want to get out they say that I have to pay the remainder of the term. They also advertise without VAT so when you do the deal you find out that VAT still have to be included. Be very careful getting into business with them as they are not honest and straight forward and like to hide things. When I confronted the man in charge it took him 2 months to reply and his answer was "Sorry for the late reply but unfortunately there isn't anything we can do". I would not recommend them at all and will never refer any client to them. I am busy taking them to the Ombudsman and hopefully they can see that they are dishonest.