Cornerstone Group
Unclaimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
Cornerstone Group
Unclaimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
1|1 Reviews
Sep '25 - Aug '26
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Recent reviews (1)
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Peggy T
1 reviews | Active since Oct 2019
8 Nov 2025, 11:33
******
I am writing to lodge a formal complaint regarding my recent provident fund withdrawal and the significantly reduced payout I received. I contributed a total of R1,050 (R525 per month for two months) to my Liberty provident fund. Upon withdrawal, I was paid only R263, which appears to be substantially less than my total contributions. According to the SARS withdrawal tax table, any withdrawal amount below R25,000 falls under the 0% tax rate, meaning no tax should have been deducted from my benefit. Therefore, I am concerned that my payment may have been incorrectly processed or that excessive fees were charged without proper disclosure. I hereby request: A full and detailed breakdown of my provident fund account, including: Total member and employer contributions Investment value Administration and risk charges Tax deductions (if any) The calculation used to arrive at the R263 payout A review of the withdrawal process to confirm whether any deductions were app**** in error. If it is confirmed that I was incorrectly charged tax or fees, I request an immediate refund of the difference to my bank account. In addition, please treat this as a formal complaint in terms of the FAIS Act and Liberty’s internal complaints procedure. I expect urgent attention to this matter as it took over 25 days to pay out this lousy ammount Thank you for your attention to this matter. I look forward to your detailed response and the correction of this issue. Yours sincerely,
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Peggy T
1 reviews | Active since Oct 2019
8 Nov 2025, 11:33
******
I am writing to lodge a formal complaint regarding my recent provident fund withdrawal and the significantly reduced payout I received. I contributed a total of R1,050 (R525 per month for two months) to my Liberty provident fund. Upon withdrawal, I was paid only R263, which appears to be substantially less than my total contributions. According to the SARS withdrawal tax table, any withdrawal amount below R25,000 falls under the 0% tax rate, meaning no tax should have been deducted from my benefit. Therefore, I am concerned that my payment may have been incorrectly processed or that excessive fees were charged without proper disclosure. I hereby request: A full and detailed breakdown of my provident fund account, including: Total member and employer contributions Investment value Administration and risk charges Tax deductions (if any) The calculation used to arrive at the R263 payout A review of the withdrawal process to confirm whether any deductions were app**** in error. If it is confirmed that I was incorrectly charged tax or fees, I request an immediate refund of the difference to my bank account. In addition, please treat this as a formal complaint in terms of the FAIS Act and Liberty’s internal complaints procedure. I expect urgent attention to this matter as it took over 25 days to pay out this lousy ammount Thank you for your attention to this matter. I look forward to your detailed response and the correction of this issue. Yours sincerely,
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