PT
Peggy T
Active since Oct 2019
58
Reviews
0
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Reviews
58 reviews1 month ago
Cheap quality my money gone
This past Saturday I went to Mr price rosebank and bought panties 3 in a pack. Yesterday I wore one of them 2hrs later the panties were torn. What the hell is this i traveled all the way to buy this! I want my money back pls
0 replies
2 months ago
My WIFI connection Vumatel Un 63454358
I am formally escalating my complaint regarding the suspension of my services and the unfair reconnection fee that has now been charged to my account. In February, I informed your complaints department that I was experiencing severe financial hardship following the passing of my brother. I had to cover funeral expenses, which significantly affected my finances. I communicated clearly that I would not be able to afford the February debit order and requested understanding during that time. Despite this communication, the February debit order was processed. I had no option but to reverse the payment due to insufficient funds. My services were then suspended on 2 February. I have now budgeted responsibly to settle my February usage (pro rata) and my March fees in full, as I indicated I would resume payments this month. However, instead of simply charging the outstanding monthly amounts, an additional reconnection fee of approximately R2,000 has been added, bringing the total deduction to around R3,900. This is both unexpected and unreasonable for the following reasons: I had formally notified you in advance of my financial hardship. The suspension has not exceeded one full calendar month (2 February to 1 March). I am willing and prepared to settle February and March fees as originally budgeted. The reconnection fee was not clearly explained upfront nor agreed to. Additionally, my attempt to resolve this via your WhatsApp escalation channel was unsuccessful, and I did not receive meaningful assistance. I urgently require the following: Immediate review and reversal of the reconnection fee. A clear breakdown of all charges app**** to my account. Immediate reactivation of my services upon payment of the legitimate outstanding monthly fees (February and March). I am acting in good faith and have made every effort to communicate transparently. I expect the same fairness and professionalism in return. Please treat this as urgent. I require resolution and reactivation as soon as possible.
318 replies
3 months ago
Absa keeps taking my pocket money
I am lodging a formal complaint against ABSA regarding continuous debits on my account, despite it being issued to me under student account terms. I am a student and have made this clear to ABSA on multiple occasions. This account was opened and approved specifically as a student account, which comes with certain fee structures and conditions. Despite this, ABSA continues to debit my account, causing financial strain. I have repeatedly contacted ABSA to explain: That I am a student That this account was issued under student terms That these debits are impacting my ability to manage basic expenses Yet, the debits continue without proper explanation or resolution. This is extremely frustrating and unfair. As a student, my finances are limited, and I cannot afford ongoing charges that should not be app**** to my account in the first place. I am requesting the following: Immediate investigation into all debits app**** to my student account Reversal/refund of any incorrect or unauthorised charges Written confirmation that my account is correctly classified as a student account Assurance that no further incorrect debits will be made ABSA’s lack of action despite repeated communication is unacceptable. I expect urgent intervention and a clear resolution
56 replies
3 months ago
Cash advance
I am extremely disappointed with Vodacom’s handling of my Cash Advance Loan. On 2 January, I took out a Vodacom Cash Advance Loan. When I attempted to withdraw the funds, the money became stuck in the system and never reached me. I escalated the issue immediately, yet even after two days, there was still no resolution or clear feedback from Vodacom. A few days later, I received an SMS from Vodacom stating that the issue had been fixed and that the money would be reversed back into my wallet. To date, I still have not received the money. What makes this situation worse is that there is now a loan contract in place, yet Vodacom cannot clearly explain: Where my money currently is When (or if) I will receive it How they are handling the contract for funds I never accessed I am repeatedly left in the dark, getting vague responses or no responses at all. This is unacceptable, especially when it involves a financial product that impacts my daily life. Vodacom is seriously dropping the ball on this matter. I am exhausted from following up and getting nowhere. I am requesting: Immediate release or reversal of the full loan amount Clear written confirmation of the loan status Assurance that I will not be charged or penalised for funds I never received I expect urgent intervention and proper communication.
168 replies
5 months ago
Failure to Provide Prescription Letter & Ignoring Customer Communication
Iam writing a hello Peter complaint regarding this company TOSTA FINANCE. I had a companycall on my behalf on the 17 August 2025 and they confirmed my account prescribed and I should personal contact them for the request for a prescription letter on the 8th September I followed up no answer they keep ignoring me sending me to 2 different numbers I need this letter as tge account is prescribed ChatGPT said: Here’s a strong, clear, professional complaint you can paste into HelloPeter: Complaint: Failure to Provide Prescription Letter & Ignoring Customer Communication I am lodging a complaint against TOSTA FINANCE regarding their ongoing failure to provide me with my prescription letter for an account that has already prescribed. On 17 August 2025, a company contacted Tosta Finance on my behalf. During that call, Tosta Finance confirmed that my account is prescribed and advised that I should personally contact them to request a prescription letter. On 8 September 2025, I followed up with them to obtain this letter. Since then, I have been ignored, sent from one number to another, and not given any assistance. Despite multiple attempts, no one responds, and I still do not have the prescription letter I am legally entitled to. This level of unresponsiveness is unacceptable. I need this letter urgently, as the account is prescribed and should not be reflected as active or owing in any way. I request that Tosta Finance provide the prescription letter immediately and stop ignoring my communication.
0 replies
5 months ago
******
I am writing to lodge a formal complaint regarding my recent provident fund withdrawal and the significantly reduced payout I received. I contributed a total of R1,050 (R525 per month for two months) to my Liberty provident fund. Upon withdrawal, I was paid only R263, which appears to be substantially less than my total contributions. According to the SARS withdrawal tax table, any withdrawal amount below R25,000 falls under the 0% tax rate, meaning no tax should have been deducted from my benefit. Therefore, I am concerned that my payment may have been incorrectly processed or that excessive fees were charged without proper disclosure. I hereby request: A full and detailed breakdown of my provident fund account, including: Total member and employer contributions Investment value Administration and risk charges Tax deductions (if any) The calculation used to arrive at the R263 payout A review of the withdrawal process to confirm whether any deductions were app**** in error. If it is confirmed that I was incorrectly charged tax or fees, I request an immediate refund of the difference to my bank account. In addition, please treat this as a formal complaint in terms of the FAIS Act and Liberty’s internal complaints procedure. I expect urgent attention to this matter as it took over 25 days to pay out this lousy ammount Thank you for your attention to this matter. I look forward to your detailed response and the correction of this issue. Yours sincerely,
0 replies
5 months ago
******
I am writing to lodge a formal complaint regarding my recent provident fund withdrawal and the significantly reduced payout I received. I contributed a total of R1,050 (R525 per month for two months) to my Liberty provident fund. Upon withdrawal, I was paid only R263, which appears to be substantially less than my total contributions. According to the SARS withdrawal tax table, any withdrawal amount below R25,000 falls under the 0% tax rate, meaning no tax should have been deducted from my benefit. Therefore, I am concerned that my payment may have been incorrectly processed or that excessive fees were charged without proper disclosure. I hereby request: A full and detailed breakdown of my provident fund account, including: Total member and employer contributions Investment value Administration and risk charges Tax deductions (if any) The calculation used to arrive at the R263 payout A review of the withdrawal process to confirm whether any deductions were app**** in error. If it is confirmed that I was incorrectly charged tax or fees, I request an immediate refund of the difference to my bank account. In addition, please treat this as a formal complaint in terms of the FAIS Act and Liberty’s internal complaints procedure. I expect urgent attention to this matter as it took over 25 days to pay out this lousy ammount Thank you for your attention to this matter. I look forward to your detailed response and the correction of this issue. Yours sincerely,
71 replies
5 months ago
Misrepresentation
I am writing to lodge a formal complaint regarding misleading information I received from your representatives and the subsequent threat to suspend my account. When I initially spoke with an Mweb agent regarding my account and billing, I was clearly informed that I would only be responsible for a pro-rata payment and a connection fee. Based on this assurance, I agreed to proceed. However, I have since been informed that I must pay additional amounts that were never disclosed during the initial discussion. Furthermore, on [insert date], I spoke with another representative who confirmed that I could make a partial payment (“pay what I can”) and that my account would not be suspended while the billing issue was under review. Despite this, I have now received messages threatening to suspend my service, which goes directly against what was communicated to me. I believe this constitutes misrepresentation and poor customer service, as I re**** on the information provided by Mweb representatives in good faith. I request that: My account not be suspended while this matter is being investigated. Mweb honour the original agreement as communicated to me (pro-rata payment and connection fee). A written response and resolution be provided within 7 business days. Please treat this as a formal complaint in terms of the Consumer Protection Act, which entitles consumers to fair and honest dealings. Thank you for your attention. I look forward to your prompt response and resolution.
71 replies
9 months ago
Poor service, ****s
I have been in contact with this company from the 17 took a day off for installation the never came called text them and spend over R300 trying to get some to fix this . Finally someone came and installed and said the other pl will come activate which was a another lie .it's too 4 again before activation happened and the these guys said wait 2hrs I'll be connected at this point I had already asked for cancelation on their app ,email and WhatsApp and was ignored. Days later I text then the entire day thier WhatsApp was not working kept saying come back later they are experiencing technical difficulties. To date I am not connet no one is helping. Can u come take you product out of my house I dnt know why it is there and your service is very very poor your WhatsApp service worse and other channels are none existent. The stress u have caused and disappointment I dnt want to hear it come take ure product
0 replies
14 months ago
My money taken again
Why have u gone to my account againg after the mess and stund you pulled in feb. I spoke to the guy un length and this again .I request that the charge be reversed immediately, and I would appreciate a prompt resolution to this matter. Please provide me with written confirmation of this action, along with any necessary details explaining why the was a deduction made again on my accout.I request that my mone be reversed immediately, and I would appreciate a prompt resolution to this matter.
71 replies
Review Distribution
5 Star
4 (6.896551724137931%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
54 (93.10344827586206%)