Coastlands hotel Durban, Poor Housekeeping

Today, 24 January 2020. I have booked rooms for 31 people at this hotel, where I am currently at. Since we arrived at the hospital, we had HORRIBLE, BAD experiences. The lobby of the hotel was untidy, actually dirty. The carpets are dirty, and the staff didn't even bother to greet or ask the group why they were there, when they arrived before me at the hotel. The toilets in the lobby/ foyer had a foul oudor. The aircon doesn't work or release stuffy smell in the air when on. ****roaches were found in one of the rooms. Dirty towels in the bathrooms, all rooms are stuffy, the Windows, oh the windows are sooo dirty, you can't see through it. The carpet in the socalled statesroom, was wet, with no microwave oven. This is REALLY a disgrace to humanity. Eventhough it is selfcatering, doesn't mean it must be filthy. After we complaint, one worker of the hotel came with a spray bottle in the hand, and spraying the curtains, beds, aircon and toilets, with who knows what or for who knows what. 3 ladies from my group left the hotel to book with another hotel. One other lady got so sick, that she had to book an early flight for the next day, back home. This is NOT even a backpacker accommodation, and it is in such a state. I will never ever book at this hotel ever again.... Housekeeping totally a lac****