Useless council for the debt collectors

The last three months after we have been ****** by a debt collector whom I may not name here due to his know ******** activities. We were advised to contact the council for debt collectors for a recourse. Wow! What a waste of time! We made contact and provided all the evidence and it was established that the debt collector was indeed registered with them.

The funny thing is that upon registering our complaint, the debtor told us that we are wasting our time as the council is useless and compromised and nothing will happen to him. Well at the time I thought this was not true.

After a month without any response from the council despite regulation 7(5) that the turn around will be about five days. The consultant named Joseph when asked about progress, told us that he decided to extend the time for the debtor to respond with another two weeks.

Well since they say patience is virtue, after two weeks he told us that if we are not happy with the time they are taking we must look for someone else. Well this is like a legal wise lawyer telling someone who can’t afford a lawyer to look somewhere else. Be that as it may, we preserved and every week we find out. He now ignores our emails.

Well I can tell you that if you are using the debt collectors and they do their job you are very lucky otherwise the watch dog is useless don’t even bother contacting them.

We still wait while the debt collector under their watch continues to **** other innocent clients out there.

Our defence case number with the council: Task 69205/2024