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Please show the public how you deseve the title of ombudsman when your legal function is to protect the medical schemes against their customers. Cite the law to which you cling. Let the public know you are not competent in science to judge the medical merits of the schemes' decisions to provide treatment, or not. Let the public know how tax money is being spent on these narrow interests. Let the public know the low standards of care required by the law. Now tell the public what to expect as government services turn patients away to buy life-saving medicines at their own expense. Let the public know how this differs from medical schemes. And why we should pay for this lack of service.