CD
Courier Direct
Unclaimed Business
CD
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMM
Marianne M
1 reviews | Active since Jan 2020
19 May 2021, 12:22
Maniac driver
Driver driving reg DV03HGGP drives like an idiot!!!! Skipping 2 stop streets right infron of a school coming out. Driving like a maniac through traffic and almost hitting 3 kids while chatting on his phone!! Tried to call their office but phones also not working. Pathetic!!!
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Marianne M
1 reviews | Active since Jan 2020
19 May 2021, 12:22
Maniac driver
Driver driving reg DV03HGGP drives like an idiot!!!! Skipping 2 stop streets right infron of a school coming out. Driving like a maniac through traffic and almost hitting 3 kids while chatting on his phone!! Tried to call their office but phones also not working. Pathetic!!!
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Anonymous
1 reviews | Active since Jan 2020
29 Jun 2017, 18:09
Great Service
<p>I used the service for an urgent delivery from Pretoria to Durban, the shipment was collected late yesterday afternoon from my office and I was panicking becuase of the time and can't believe the shipment was delivered this morning with no hassles, well done to the Courier Direct team, will definetely recommend your services to my collegues<br /><br /></p>
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Anonymous
1 reviews | Active since Jan 2020
29 Jun 2017, 18:09
Great Service
<p>I used the service for an urgent delivery from Pretoria to Durban, the shipment was collected late yesterday afternoon from my office and I was panicking becuase of the time and can't believe the shipment was delivered this morning with no hassles, well done to the Courier Direct team, will definetely recommend your services to my collegues<br /><br /></p>
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Faeeza D
1 reviews | Active since Jan 2020
7 Jun 2017, 19:21
Customer service leaves much to be desired!
<p>Explicitly stated that I required a GLASS frame to be picked up when I generated my online quote. The driver arrives at the senders address and refuses to pick up the parcel because it was glass. I get informed that the parcel wasn't collected because the company does not courier glass items. After pointing out to them that I had made them aware of the nature of the item from the onset, the company agreed to do me a "favour" and transport the item if i wrapped it in more layers of protective packaging. Note that this also came with a non-collection fee, an additional fee which had to be paid.</p> <p> </p> <p>The parcel was then pciked up and I had to pay a further fee because the dimensions had now changed with the additional packaging. This too I paid without fuss.</p> <p> </p> <p>Didn't hear from the courier for about 2 weeks and couldnt track my parcel. Calls upon calls with their staff only to get told that my frame was broken. The staff also automatically assumed that I wouldn't want the frame and didnt even find it necessary to inform me of the fate of my parcel.</p> <p> </p> <p>Nonetheless, the parcel was delivered...COMPLETELY SHATTERED!</p> <p> </p> <p>I fully admit that it is a risk that we take when we courier fragile items and I would have dismissed it as an unfortunate loss if I had not been clever enough to request footage showing exactly how my parcel was handled.</p> <p> </p> <p>Absolutely shocking! A single guy to handle such a large item and even attempting to fold it!</p> <p> </p> <p>The company dismisses it simply as "you agreed to the terms and conditions" and "we used a 3rd party courier and they don't compensate for broken glass".</p> <p> </p> <p>All I want to point out is that with COURIER DIRECT, you bear the risk of losing valuable items because they have the liberty to mishandle your parcel..and whatever comes out of it is ultimately not a problem of theirs...AT ALL/Simply because you agree to their terms and conditions, allows them the right to fling aroung your parcel and not care what loss they cause as a result thereof.</p> <p> </p> <p>I will never deal with them again...and I will be letting all of my business associates know exactly how unprofessional they are.</p> <p> </p> <p>The cherry on the top is that I got promised a R200, as a favour, even though they don't compensate broken glass..still waiting for that too.</p>
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Faeeza D
1 reviews | Active since Jan 2020
7 Jun 2017, 19:21
Customer service leaves much to be desired!
<p>Explicitly stated that I required a GLASS frame to be picked up when I generated my online quote. The driver arrives at the senders address and refuses to pick up the parcel because it was glass. I get informed that the parcel wasn't collected because the company does not courier glass items. After pointing out to them that I had made them aware of the nature of the item from the onset, the company agreed to do me a "favour" and transport the item if i wrapped it in more layers of protective packaging. Note that this also came with a non-collection fee, an additional fee which had to be paid.</p> <p> </p> <p>The parcel was then pciked up and I had to pay a further fee because the dimensions had now changed with the additional packaging. This too I paid without fuss.</p> <p> </p> <p>Didn't hear from the courier for about 2 weeks and couldnt track my parcel. Calls upon calls with their staff only to get told that my frame was broken. The staff also automatically assumed that I wouldn't want the frame and didnt even find it necessary to inform me of the fate of my parcel.</p> <p> </p> <p>Nonetheless, the parcel was delivered...COMPLETELY SHATTERED!</p> <p> </p> <p>I fully admit that it is a risk that we take when we courier fragile items and I would have dismissed it as an unfortunate loss if I had not been clever enough to request footage showing exactly how my parcel was handled.</p> <p> </p> <p>Absolutely shocking! A single guy to handle such a large item and even attempting to fold it!</p> <p> </p> <p>The company dismisses it simply as "you agreed to the terms and conditions" and "we used a 3rd party courier and they don't compensate for broken glass".</p> <p> </p> <p>All I want to point out is that with COURIER DIRECT, you bear the risk of losing valuable items because they have the liberty to mishandle your parcel..and whatever comes out of it is ultimately not a problem of theirs...AT ALL/Simply because you agree to their terms and conditions, allows them the right to fling aroung your parcel and not care what loss they cause as a result thereof.</p> <p> </p> <p>I will never deal with them again...and I will be letting all of my business associates know exactly how unprofessional they are.</p> <p> </p> <p>The cherry on the top is that I got promised a R200, as a favour, even though they don't compensate broken glass..still waiting for that too.</p>
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Mubeen D
1 reviews | Active since Jan 2020
6 May 2017, 08:06
Pathetic Service, Customer Comes Last with Perps
<p>Paid for a transaction to them via snapscan. They insist they never received payment. Even after I confirmed for them with Snapscan that the payment went through succesfully to them. Had to pay for the transaction twice. They could not be bothered to even lift an eyebrow leave alone a finger to locate the payment on their side. Arrogance like this makes you sick to the core.</p>
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Mubeen D
1 reviews | Active since Jan 2020
6 May 2017, 08:06
Pathetic Service, Customer Comes Last with Perps
<p>Paid for a transaction to them via snapscan. They insist they never received payment. Even after I confirmed for them with Snapscan that the payment went through succesfully to them. Had to pay for the transaction twice. They could not be bothered to even lift an eyebrow leave alone a finger to locate the payment on their side. Arrogance like this makes you sick to the core.</p>
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Anonymous
1 reviews | Active since Jan 2020
1 May 2017, 13:46
Absolutely useless service
<p>Have waited for a week for a parcel. The failed to tell me that my parcel wasnt collected. The fail to call back when i query the location of a parcel. The online tracking still says collection pending even tho I know my parcel was collected. All this.......and its still been a week and I havent gotten my parcel. Terrible terrible service</p>
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Anonymous
1 reviews | Active since Jan 2020
1 May 2017, 13:46
Absolutely useless service
<p>Have waited for a week for a parcel. The failed to tell me that my parcel wasnt collected. The fail to call back when i query the location of a parcel. The online tracking still says collection pending even tho I know my parcel was collected. All this.......and its still been a week and I havent gotten my parcel. Terrible terrible service</p>
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Anonymous
1 reviews | Active since Jan 2020
3 Oct 2016, 17:34
worried and stressed
<p>Hello peter I took a contract phone last early at jabba connect, dey deliver the phone but the problem is I didn't like the I called them to come and take their phone because I didn't like the phone........Yes they did take their phone back I think its a year now on Monday I receive an SMS that says I owe them R7000 yoooooo guys plz help I didn't use their phone because the fone was very ugly and cost too much..............they did took their phone since last year I haven't hear anything from them until they send an SMS on Monday and calling me that I owe them and they hand me over to the lawyers what on earth is that plzzzzzzz heeeeeeeelp I'm dying........ I didn't use their phone</p>
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Anonymous
1 reviews | Active since Jan 2020
3 Oct 2016, 17:34
worried and stressed
<p>Hello peter I took a contract phone last early at jabba connect, dey deliver the phone but the problem is I didn't like the I called them to come and take their phone because I didn't like the phone........Yes they did take their phone back I think its a year now on Monday I receive an SMS that says I owe them R7000 yoooooo guys plz help I didn't use their phone because the fone was very ugly and cost too much..............they did took their phone since last year I haven't hear anything from them until they send an SMS on Monday and calling me that I owe them and they hand me over to the lawyers what on earth is that plzzzzzzz heeeeeeeelp I'm dying........ I didn't use their phone</p>
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