Disgusting ETHICS displayed by Mall Management

I was parked at the Cradlestone Mall on the 26 August 2023. A construction company renovating (w3o) at the mall, opened the gate purposefully / negligently onto my vehicle causing damages around R 18 000. The entire incident was captured on CCTV and was verified by mall security. I was in touch with mall management, and they were very supportive, and verified the incident, only when they realised there Indemnity insurance was not going to pay. SINCE THEN THE MALL MANAGEMENT REFUSED TO TAKE MY CALLS. To date I have not been re-imbursed a cent from the mall nor w3o Construction. In my view the ETHICS of the mall management is really poor, and people SHOULD AVOID USING THIS MALL AT ALL COSTS.