CB
Crawfords beach logde
Unclaimed Business
CB
Crawfords beach logde
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#14Ranked In Restaurants & Food
-100 NPSUnlikely
Ranking
#14
in Restaurants & Food
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceV
Velecia
1 reviews | Active since Jan 2020
10 Jan 2026, 09:30
Not disabled friendly
Beautiful scenery but NOT disabled friendly pools need handles to help disabled people to get in and out the pools to much steep stairs making it very difficult for people with knee injury to move around easily. Staff friendly
Helpful (0)
|Replies (0)V
Velecia
1 reviews | Active since Jan 2020
10 Jan 2026, 09:30
Not disabled friendly
Beautiful scenery but NOT disabled friendly pools need handles to help disabled people to get in and out the pools to much steep stairs making it very difficult for people with knee injury to move around easily. Staff friendly
0
Replies (0)NJ
Nolutando J
1 reviews | Active since Jan 2020
8 Nov 2021, 09:01
Cheers to Friendship
At rimes we are so quickly to complain when we receive a bad experience or poor service but today am writing this email full of praises and compliments, I had a friend who stays in Joburg and when she asked to visit me I wanted to make her experience unforgettable and enjoyable in East London, I struggled so many days trying to find a perfect spot where we can go relax and have a nice catch up> Crawfords Lodge caught my eye and still I was not sure because many places are selling pictures and when you get there its the total opposite of what you saw. Our day was day eventually came (06/11/2021) first we were late and had to postspone our spa treatment and when we finally arrived I remember we were welcomed by two lovely ladies ( Fikile and Thanda) they were so warm like we are not even late, they did an outstanding job with our treatment, we were laughing through out the session. we later went to have our dinner - the staff also there were so humble, very helpful, the food too was mouth watering- I don't even want to close my mouth about the views of the place, very clean and refreshing environment...WOW...Guys keep up the good work thank you so much for making me a cool friend to my friend. We are definitely coming back for a full holiday.
Helpful (0)
|Replies (0)NJ
Nolutando J
1 reviews | Active since Jan 2020
8 Nov 2021, 09:01
Cheers to Friendship
At rimes we are so quickly to complain when we receive a bad experience or poor service but today am writing this email full of praises and compliments, I had a friend who stays in Joburg and when she asked to visit me I wanted to make her experience unforgettable and enjoyable in East London, I struggled so many days trying to find a perfect spot where we can go relax and have a nice catch up> Crawfords Lodge caught my eye and still I was not sure because many places are selling pictures and when you get there its the total opposite of what you saw. Our day was day eventually came (06/11/2021) first we were late and had to postspone our spa treatment and when we finally arrived I remember we were welcomed by two lovely ladies ( Fikile and Thanda) they were so warm like we are not even late, they did an outstanding job with our treatment, we were laughing through out the session. we later went to have our dinner - the staff also there were so humble, very helpful, the food too was mouth watering- I don't even want to close my mouth about the views of the place, very clean and refreshing environment...WOW...Guys keep up the good work thank you so much for making me a cool friend to my friend. We are definitely coming back for a full holiday.
0
Replies (0)MG
Marelie G
1 reviews | Active since Jan 2020
3 Mar 2021, 12:06
Crawford's Lodge service, food and interior not up to standard
Dear Hellopeter, My husband and I got married recently and my husband meant well to book at Crawford's beach lodge to spend our honeymoon there for a week. Which should have been a special and pleasant experience, unfortunately landed up being much different than expected, especially when paying a premium price. Upon arrival we received non-alcoholic champagne in our room without being offered a choice upfront (which I take up as "budgeting"), this was fine until we experienced much bigger further disappointments that actually matter. "Welcome drinks" were in a very outdated, bar-like atmosphere, nothing like envisioned/advertised. The one night was advertised as a "Seafood Bonanza", which is ironic as one salmon, tiny and limited oysters as well as raw prawns were served and split up between probably 100 guests - so much for a Bonanza! Guests sitting nearby were all sending their prawns back to the chef, terrified that them/their children will get sick. Looking at the colouration of the fish it was also very clear that it was not fresh and had probably been in the freezer for a very long time. On the last day we observed how the leftover pizza from the previous afternoon was offered again at the buffet table, also noted by a few guests around us. Lastly when asked for guest towels in order to swim, the towels given to us were old and ripped with holes - a towel I would almost not give my own dog to sleep on. We decided to cut our visit short and could eventually not even get our full deposit back after explaining our concerns in a good manner. As locals we were willing to support local lodges, pay premium prices (R6000 per night) in order to just have a good time and treat ourselves on a "once in a lifetime" occasion, we had expected much better. To clarify - we are not snobs at all - we have stayed in many different places, but Crawford's service, decor and food is not up to standard (when paying R6000 p/night) and outdated overall when compared to the price. It is not market-related and do think it is sickening to charge local guests this and offer s****s - reflect what you are charging your guests. When one owns a business he/she should feel proud and this should be reflected from food, interior to service etc, otherwise more and more local clients will not return, which is an important aspect to consider in these volatile times. Hoping you can look into this. Thank you Marelie
Helpful (0)
|Replies (0)MG
Marelie G
1 reviews | Active since Jan 2020
3 Mar 2021, 12:06
Crawford's Lodge service, food and interior not up to standard
Dear Hellopeter, My husband and I got married recently and my husband meant well to book at Crawford's beach lodge to spend our honeymoon there for a week. Which should have been a special and pleasant experience, unfortunately landed up being much different than expected, especially when paying a premium price. Upon arrival we received non-alcoholic champagne in our room without being offered a choice upfront (which I take up as "budgeting"), this was fine until we experienced much bigger further disappointments that actually matter. "Welcome drinks" were in a very outdated, bar-like atmosphere, nothing like envisioned/advertised. The one night was advertised as a "Seafood Bonanza", which is ironic as one salmon, tiny and limited oysters as well as raw prawns were served and split up between probably 100 guests - so much for a Bonanza! Guests sitting nearby were all sending their prawns back to the chef, terrified that them/their children will get sick. Looking at the colouration of the fish it was also very clear that it was not fresh and had probably been in the freezer for a very long time. On the last day we observed how the leftover pizza from the previous afternoon was offered again at the buffet table, also noted by a few guests around us. Lastly when asked for guest towels in order to swim, the towels given to us were old and ripped with holes - a towel I would almost not give my own dog to sleep on. We decided to cut our visit short and could eventually not even get our full deposit back after explaining our concerns in a good manner. As locals we were willing to support local lodges, pay premium prices (R6000 per night) in order to just have a good time and treat ourselves on a "once in a lifetime" occasion, we had expected much better. To clarify - we are not snobs at all - we have stayed in many different places, but Crawford's service, decor and food is not up to standard (when paying R6000 p/night) and outdated overall when compared to the price. It is not market-related and do think it is sickening to charge local guests this and offer s****s - reflect what you are charging your guests. When one owns a business he/she should feel proud and this should be reflected from food, interior to service etc, otherwise more and more local clients will not return, which is an important aspect to consider in these volatile times. Hoping you can look into this. Thank you Marelie
0
Replies (0)YangG
Yoliswa asakhe ngxokela gush Gush
1 reviews | Active since Jan 2020
22 Mar 2020, 17:09
Report this public please
Hi this hotel put Cintsa East in big hole of this corona virus because on Friday they had the tour buses which one guest had infected by corona and what is worse is the buses can't leave the hotel as they don't have where to go because of this infection and rumours says they been notified about the matter and they didn't care they told the staff to work in that situation Friday and Saturday only this morning they told the stuff to not come for duty so something must happen for this case as we have children's around Cintsa and this will cost us because the stuff has not tested yet still and I don't know why they accepted the buses while they knew about covid-19 long ago thanks
Helpful (0)
|Replies (0)YangG
Yoliswa asakhe ngxokela gush Gush
1 reviews | Active since Jan 2020
22 Mar 2020, 17:09
Report this public please
Hi this hotel put Cintsa East in big hole of this corona virus because on Friday they had the tour buses which one guest had infected by corona and what is worse is the buses can't leave the hotel as they don't have where to go because of this infection and rumours says they been notified about the matter and they didn't care they told the staff to work in that situation Friday and Saturday only this morning they told the stuff to not come for duty so something must happen for this case as we have children's around Cintsa and this will cost us because the stuff has not tested yet still and I don't know why they accepted the buses while they knew about covid-19 long ago thanks
0
Replies (0)