Exceptional Service from Pertunia Sindane at Credit Gateway

I would like to express my sincere appreciation for the excellent service I received from Pertunia Sindane at Credit Gateway. This follows an unpleasant incident where the initial lady assisting me was rude and even told me I was “going through January stress.” I immediately requested to speak to her superiors because I felt disrespected as a client. From the moment I was connected with Pertunia Sindane, everything changed. She treated me with respect, patience, and genuine care. She listened to my frustrations, ensured I felt valued, and assisted me with exceptional professionalism. Thanks to her dedication, all my accounts were resolved and paid, and I left the interaction completely satisfied.

I would also like to extend my gratitude to Itumeleng M, who initially assisted me, when I was introduced to Credit Gateway and she provided great support from the start. Both Pertunia and Itumeleng deserve to be recognised and rewarded for the outstanding service they provide. Thank you to the Credit Gateway team for having such committed and customer‑focused individuals. Much appreciated.