I have a loan with this company and have paid every installment on time each month. However, my payment records are not being updated with the credit bureaus. This is negatively affecting my credit score and my payment history, which has not changed at all from June 2025 to April 2026, despite my ongoing payments.
To make matters worse, Carla and Siphamandla do not respond to emails, and on the rare occasions they do, they provide inaccurate statements about my outstanding balance. They also issue a letter that does nothing to help improve my credit score, even though they claim it is important when applying for further credit.
Dealing with this company has been extremely disappointing, and taking a loan with them has turned out to be one of the worst decisions I’ve ever made.
Best regards,
Best regards,
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