****** by Crocs SA

I ordered Crocs online, on the 13 February 2026. Which was delivered by RAM on 16 February. When I opened my order one pair was missing (black Siren clog). I immidiately called the driver to alert him, he told me sometimes it happens when there was not enough stock and they would later send it. 2 days passed without any communication from Crocs or delivery guys, I then Dm crocs SA on instagram and fb still no response, till today I don’t have the shoe that I paid for, no communication nothing from them, despite multiple attempts to speak to them. I also called the customer care where I was told it will be investigated, from packaging to warehouse and up to delivery but still I have not received any feedback.