CA
Crown Auctioneers
Claimed Business
CA
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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John V
1 reviews | Active since Jan 2020
13 Jun 2021, 17:29
Great service at Crown Auctions
Great service quality. The staff is super friendly and helpful. I bought a couple of office furniture which was in amazing condition despite being second hand. I also received a major discount because of the quantity I bought. Great business ethic. Keep it up.
Helpful (0)
|Replies (0)JV
John V
1 reviews | Active since Jan 2020
13 Jun 2021, 17:29
Great service at Crown Auctions
Great service quality. The staff is super friendly and helpful. I bought a couple of office furniture which was in amazing condition despite being second hand. I also received a major discount because of the quantity I bought. Great business ethic. Keep it up.
0
Replies (0)LS
Lynette S
1 reviews | Active since Jan 2020
4 Feb 2021, 14:01
Stay away!!
So sorry I ever did business with this company. I purchased a cabinet on facebook from Crown Auctioneers (Mohammed). In the picture where it was advertised the cabinet looked brand new and had keys in the locks, which is why I bought it since I needed it to store confidential information. I paid R 600 delivery as Crown is based in Vereeniging. Arrangements were made to deliver the cabinet before a certain time as I was going out later. Unfortunately the delivery was late and I was therefore not available when it arrived; my daughter therefore took delivery on my behalf. When I inspected the cabinet one of the doors were locked and there were no keys in any of the locks. I immediately notified Crown, who said they would courier the keys. Needless to say, this never happened. After countless follow ups from my side and them not responding to my messages and ignoring my calls I was told that they did not have keys for the cabinet but would send out a locksmith to open the locked door and cut keys for all the locks. The locksmith subsequently gave them a quotation and tried to follow up with them. I also tried to follow up with them but every time I tried to phone or message I would be ignored. The only way to reach them was from a different phone number (which they incidentally answered every time), only to give me another nonsense story. It is now six weeks later. The cabinet door is still locked and for me to get it unlocked will cost around R 600 (Crown clearly has no intention of honouring their commitment with regard to either posting me the keys or getting a locksmith to unlock the cabinet). Crown has advised that they are willing to collect and refund me for the cabinet (yeah right) if I pay another R 600 for collection. I am so disappointed by their lack of integrity and work ethic. and this is definitely the last time I buy anything on facebook!
Helpful (0)
|Replies (0)LS
Lynette S
1 reviews | Active since Jan 2020
4 Feb 2021, 14:01
Stay away!!
So sorry I ever did business with this company. I purchased a cabinet on facebook from Crown Auctioneers (Mohammed). In the picture where it was advertised the cabinet looked brand new and had keys in the locks, which is why I bought it since I needed it to store confidential information. I paid R 600 delivery as Crown is based in Vereeniging. Arrangements were made to deliver the cabinet before a certain time as I was going out later. Unfortunately the delivery was late and I was therefore not available when it arrived; my daughter therefore took delivery on my behalf. When I inspected the cabinet one of the doors were locked and there were no keys in any of the locks. I immediately notified Crown, who said they would courier the keys. Needless to say, this never happened. After countless follow ups from my side and them not responding to my messages and ignoring my calls I was told that they did not have keys for the cabinet but would send out a locksmith to open the locked door and cut keys for all the locks. The locksmith subsequently gave them a quotation and tried to follow up with them. I also tried to follow up with them but every time I tried to phone or message I would be ignored. The only way to reach them was from a different phone number (which they incidentally answered every time), only to give me another nonsense story. It is now six weeks later. The cabinet door is still locked and for me to get it unlocked will cost around R 600 (Crown clearly has no intention of honouring their commitment with regard to either posting me the keys or getting a locksmith to unlock the cabinet). Crown has advised that they are willing to collect and refund me for the cabinet (yeah right) if I pay another R 600 for collection. I am so disappointed by their lack of integrity and work ethic. and this is definitely the last time I buy anything on facebook!
0
Replies (0)