Parking

I visit your establishment every 6wks to the spa. Today was the first time, having been told to park across the road at the church, that I was charged for parking. I have been coming to you for over a year. The lady at reception usually give a validated parking card and I have never had to pay. I am disgusted that I spend so much and now I have to pay to park across the road in a crummy parking area away from the spa. I am seriously considering cancelling my next appointment and finding somewhere else to go monthly.