I am very impressed!

Amazing hotel however terrible front desk service and the reception seriously needs a shake up! Requested an early check in but the room was not available until 5pm? The front desk kept on making excuses and even **** about house cleaning busy with the room? When we went to check the room, there was no house keeping! It was not until we requested to speak to the manager and the room had miraculosly became available in 15min. The same afternoon guests were just seen complaining, some guest even got so upset and started screaming due to the front desk's incompetence! Food and room were spot on! Location great! Extremely disappointed with what could have been an amazing Marriott Hotel.