Poor service and lack of accountabity

I had an electrical fault i reported since 25 august 2025 about electricity and paint i exhousted all options i spoke to the site guys and reported to tayron domony the guys has high level of incompitency since august and his excuse is they send u an SMS but to my knowledge no ome send me an sms , how do u send an sms in todays time , he promised me tht someone will come sought the power but its 6 in the evening he takes no accountabity uncouth and very rude , my food has spoiled , its more than 5 month , its sad tht he does not take accountability and the company does not hold him accountable , six month and yoy say they send you an sms and when i asked him to send me the sms tht showed they come he dd not ,its very sad 2026 your excuse is an sms