CC
Curiocity Cape Town
Unclaimed Business
CC
Curiocity Cape Town
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
100
Recommended: Very Likely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Lawrence K
1 reviews | Active since Jan 2020
30 Apr 2025, 11:21
CurioCity Cape Town
I recently booked for my vacation in Cape Town. The CurioCity Team was very helpful, regarding my enquiries.
Helpful (0)
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Lawrence K
1 reviews | Active since Jan 2020
30 Apr 2025, 11:21
CurioCity Cape Town
I recently booked for my vacation in Cape Town. The CurioCity Team was very helpful, regarding my enquiries.
0
Replies (0)IL
Ivana L
1 reviews | Active since Jan 2020
19 Nov 2021, 11:02
HORRIBLE DISINGENUOUS SERVICE
I am so tired of this place. Before making my booking at curiosity Cape Town I specifically asked for the bigger room in a dorm with only 2 people in said dorm. I was then given an amount which I paid. When I got to the establishment I was put in an apartment in the bigger room as discussed and there were two single beds. The apartment was so dirty not to mention the room that I asked them if there was another apartment with the same set up. I was placed in a dorm with bunk beds (Space for 4 people in said room) but as I already discussed my requirements before hand with Megan I assumed they would still stick to what was agreed upon before payment was made and before my arrival. I was very much mistaken and have been going back and forth with them on this matter. Not only was I placed with people 10 years my senior who were passive aggressive bullies who then played victim but I was told 3 more people will be moving into said room. After I stated that they have two choices give me a refund so I can leave and make other arrangements or stick to our verbal agreement they did not put people in said room. Now today I am told said room will have 2 more people coming so yet again they are going against what was discussed before I came here. I want a refund or for Megan to stick to what was discussed in our conversation because I did not come here to be stressed out and then have someone be disingenuous and straight up lie to my face.
Helpful (0)
|Replies (0)IL
Ivana L
1 reviews | Active since Jan 2020
19 Nov 2021, 11:02
HORRIBLE DISINGENUOUS SERVICE
I am so tired of this place. Before making my booking at curiosity Cape Town I specifically asked for the bigger room in a dorm with only 2 people in said dorm. I was then given an amount which I paid. When I got to the establishment I was put in an apartment in the bigger room as discussed and there were two single beds. The apartment was so dirty not to mention the room that I asked them if there was another apartment with the same set up. I was placed in a dorm with bunk beds (Space for 4 people in said room) but as I already discussed my requirements before hand with Megan I assumed they would still stick to what was agreed upon before payment was made and before my arrival. I was very much mistaken and have been going back and forth with them on this matter. Not only was I placed with people 10 years my senior who were passive aggressive bullies who then played victim but I was told 3 more people will be moving into said room. After I stated that they have two choices give me a refund so I can leave and make other arrangements or stick to our verbal agreement they did not put people in said room. Now today I am told said room will have 2 more people coming so yet again they are going against what was discussed before I came here. I want a refund or for Megan to stick to what was discussed in our conversation because I did not come here to be stressed out and then have someone be disingenuous and straight up lie to my face.
0
Replies (0)IL
Ivana L
1 reviews | Active since Jan 2020
15 Nov 2021, 05:30
Going nowhere slowly
I do not understand how companies like this establishment still get away with this nonsense. I had a conversations before the bill was paid negotiating my terms not the payment. All was agreed upon and then I paid and arrived....different story all together. Not only was the shared accommodation I was first giving dirty from the kitchen to the room but there were empty boxes all over. Fair enough they assigned me to a different room but this room unlike the messy room I was assigned had 4 beds instead of two. I asked if they planned on having four people in said room and they said its a possibility...how when this is not what I asked for and what I asked for was so dirty it wasn't livable. Then I had to deal with two ladies 10 years my senior who clearly wanted the space to themselves but couldn't afford to pay for it in that capacity and finally I confronted their passive aggressive behavior only for them to get upgraded (way to reward bad behavior). I could add to that but let's not digress. Again I asked about potential newcomers and was told 5 people will be moved in (okay no problem) 3 of which will be in the bedroom I am assigned (PROBLEM) with four other bedrooms in said apartment what's the plan here other than to keep going against what was initially discussed before money was taken. I then said if this is what is going to keep happening let's call it a day and give a refund cause it will not work only to be told the refund will take a long time if I even get one. I was fine with the loud weekends, the drilling every day, being interrupted while communicating with staff members, being told that certain guest will simply go to the owner if they don't get their way but this is getting out of hand and it needs to get sorted ASAP. I am so tired of being told I'm being done favors when I paid what they said they wanted and am not staying here for free. Favors are NOT being done.
Helpful (0)
|Replies (0)IL
Ivana L
1 reviews | Active since Jan 2020
15 Nov 2021, 05:30
Going nowhere slowly
I do not understand how companies like this establishment still get away with this nonsense. I had a conversations before the bill was paid negotiating my terms not the payment. All was agreed upon and then I paid and arrived....different story all together. Not only was the shared accommodation I was first giving dirty from the kitchen to the room but there were empty boxes all over. Fair enough they assigned me to a different room but this room unlike the messy room I was assigned had 4 beds instead of two. I asked if they planned on having four people in said room and they said its a possibility...how when this is not what I asked for and what I asked for was so dirty it wasn't livable. Then I had to deal with two ladies 10 years my senior who clearly wanted the space to themselves but couldn't afford to pay for it in that capacity and finally I confronted their passive aggressive behavior only for them to get upgraded (way to reward bad behavior). I could add to that but let's not digress. Again I asked about potential newcomers and was told 5 people will be moved in (okay no problem) 3 of which will be in the bedroom I am assigned (PROBLEM) with four other bedrooms in said apartment what's the plan here other than to keep going against what was initially discussed before money was taken. I then said if this is what is going to keep happening let's call it a day and give a refund cause it will not work only to be told the refund will take a long time if I even get one. I was fine with the loud weekends, the drilling every day, being interrupted while communicating with staff members, being told that certain guest will simply go to the owner if they don't get their way but this is getting out of hand and it needs to get sorted ASAP. I am so tired of being told I'm being done favors when I paid what they said they wanted and am not staying here for free. Favors are NOT being done.
0
Replies (0)