Shocking Service excuse the pun. Current Automation

I needed batteries for my inverter. I sent my inverter specs to Anneke at Current automation. Anneke suggested batteries for my inverter which I purchased. My battery is now faulty 10 month later, and they tell me the warranty is void because it isn't compatible with my inverter. So they wont replace my faulty. If you are thinking about it - I WOULDN'T Did I mention that Etienne the CEO is unreachable