Current Automation (Pty) Ltd
TrustIndex
0
Ranking
#9
in Electronics & Technology
NPS Score
-100
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
useless i contacted them for assistance with my victron inverter as it is not discharging below 25% with the SOC set at 5% they refered me to the technician that did the installation even after I told them the technician cannot assist me hence the reason i contacted them they advised me that they cannot help me a total waste of time and money never buy victron ca@rectifier.co.za
1 reviews | Active since Jan 2020
useless i contacted them for assistance with my victron inverter as it is not discharging below 25% with the SOC set at 5% they refered me to the technician that did the installation even after I told them the technician cannot assist me hence the reason i contacted them they advised me that they cannot help me a total waste of time and money never buy victron ca@rectifier.co.za
1 reviews | Active since Jan 2020
****Inspect.c-o_m was incredible in recovering my lost funds after I was ****med. Their team was highly professional, and they acted quickly to resolve my case. I was kept updated every step of the way, and they recovered a good portion of my funds. If you’re dealing with a ****, ****Inspect is the company you need.
1 reviews | Active since Jan 2020
****Inspect.c-o_m was incredible in recovering my lost funds after I was ****med. Their team was highly professional, and they acted quickly to resolve my case. I was kept updated every step of the way, and they recovered a good portion of my funds. If you’re dealing with a ****, ****Inspect is the company you need.
1 reviews | Active since Jan 2020
From Start to finish, this company has exceptional service. Paul (From their Pretoria Branch) (who is very friendly and always goes the extra mile) who assisted me, thank you for listening to our every need. Exceptional service from him. I can highly recommend Current Automation. Thank you for your assistance and great service.
1 reviews | Active since Jan 2020
From Start to finish, this company has exceptional service. Paul (From their Pretoria Branch) (who is very friendly and always goes the extra mile) who assisted me, thank you for listening to our every need. Exceptional service from him. I can highly recommend Current Automation. Thank you for your assistance and great service.
1 reviews | Active since Jan 2020
From the start to finish, this company has exceptional service. Paul (who is very friendly and always goes the extra mile), who assisted me, thank you for listening to our every need. Exceptional service from him. I can highly recommend. Thank you for your assistance and great service.
1 reviews | Active since Jan 2020
From the start to finish, this company has exceptional service. Paul (who is very friendly and always goes the extra mile), who assisted me, thank you for listening to our every need. Exceptional service from him. I can highly recommend. Thank you for your assistance and great service.
1 reviews | Active since Jan 2020
After scrutinizing Current Automation's customer reviews on platforms such as Hellopeter and Google Business, we've observed numerous other dissatisfied customers who encountered similar issues with AGM batteries from Current Automation. We procured two Ritar 12V100A/H Deep Cycle batteries from GO4GREEN, a subsidiary of Current Automation (rectifier.co.za), intending to use them for general purposes. We clearly communicated the intended application of these batteries to the sales representative. Upon installing them in a well-known trolley backup unit, we consistently experienced less than 1.5 hours of backup time. When we sought assistance, we were referred to a member of the procurement team who requested data from the installation. However, the necessary information couldn't be retrieved from the trolley unit, which lacks data download or parameter settings options. Our battery selection was based on the specifications of the trolley unit. Despite conducting various tests, such as video demonstrations of constant load, voltage measurements, and timers, to support our request for assistance, Current Automation remained unsatisfied. Their reluctance to help became increasingly apparent as they seemed to prolong the resolution process. In an effort to expedite matters, the batteries were taken to them for their own in-house testing. A week later, when we inquired about updates and test feedback, Current Automation informed us that the batteries wouldn't be exchanged under warranty, deeming them unsuitable for our application (trolley backup unit, UPS). Despite providing reports indicating the batteries were faulty from the outset and not due to improper application, they remained steadfast in their decision. Attempting to resolve this matter with Current Automation has proven futile. They've made their determination without offering a mutually acceptable solution. Consequently, we undertake never to engage with Current Automation or any of its affiliated companies again.
1 reviews | Active since Jan 2020
After scrutinizing Current Automation's customer reviews on platforms such as Hellopeter and Google Business, we've observed numerous other dissatisfied customers who encountered similar issues with AGM batteries from Current Automation. We procured two Ritar 12V100A/H Deep Cycle batteries from GO4GREEN, a subsidiary of Current Automation (rectifier.co.za), intending to use them for general purposes. We clearly communicated the intended application of these batteries to the sales representative. Upon installing them in a well-known trolley backup unit, we consistently experienced less than 1.5 hours of backup time. When we sought assistance, we were referred to a member of the procurement team who requested data from the installation. However, the necessary information couldn't be retrieved from the trolley unit, which lacks data download or parameter settings options. Our battery selection was based on the specifications of the trolley unit. Despite conducting various tests, such as video demonstrations of constant load, voltage measurements, and timers, to support our request for assistance, Current Automation remained unsatisfied. Their reluctance to help became increasingly apparent as they seemed to prolong the resolution process. In an effort to expedite matters, the batteries were taken to them for their own in-house testing. A week later, when we inquired about updates and test feedback, Current Automation informed us that the batteries wouldn't be exchanged under warranty, deeming them unsuitable for our application (trolley backup unit, UPS). Despite providing reports indicating the batteries were faulty from the outset and not due to improper application, they remained steadfast in their decision. Attempting to resolve this matter with Current Automation has proven futile. They've made their determination without offering a mutually acceptable solution. Consequently, we undertake never to engage with Current Automation or any of its affiliated companies again.
1 reviews | Active since Jan 2020
I was referred by an international company to buy my batteries (12 Ritar 12 V 7 Amp) from Current Automation, Kya sands, Randburg. My batteries were installed by a qualified Inverter ( Electronic ) Technician. The batteries were charged for 6 hours and it cut off within in approximately 15 minutes. The second day the same happened. I made an appointment with an Inverter (Electronic) Technician to see if there are any defects in my Power Trolley 8 machine. The Technician discovered when the machine is supposed to be charged and then it cut off within a few minutes. That means the battery cannot stand the voltage on the input / output. The Technician advised me that one / or / more of these batteries has corrosion on the cells and cannot load fully (properly). These batteries are connected up in parallel (voltage cannot be reached). He told me to take the batteries to the company where I purchase it and have it tested where it will be necessary to replace some of these batteries. An intensive investigation reveals that there was nothing wrong with my Power Trolley 8 machine. The problem that I experienced is with the batteries. I am sure that if I get an independent company (Lab) to investigate these batteries, they will find it difficult to believe that these batteries are new. New batteries do not lose their power within less than half an hour (sometime 15 minutes). I have sent an email to the CEO known as Mr. Etienne v/d Westhuizen on 09 Jan 2023 I and never received any response from him. The CEO could not be reached. That same day I reported this matter to Current Automations Website., and still haven’t receive any response. On 24 January 2023 I spoke to Tina Hatting (Sales Manager) and she advised me that she will come back to me as soon as possible with a solution, since then I have received any response. The minimum that these people could have done is to ask me to bring my machine (incl batteries) so that they can investigate these batteries. I suppose Current Automations are waiting for the warrantee time to lapse so that they can refuse to pay any attention. Selling this type of batteries are similar that a Lantern defect (deliver less than one hour service). I never bought second hand batteries. I am a pensioner and do not have a match money. I suppose it make it easy to rip off pensioners, because they usely don’t have money for legal action. I have spent R 2372=22 on these reject batteries and I never receive more than one hour service. Current Automation should feel ashamed of themselves by ripping the people of like this. Current Automation is a bunch of people that can only deliver bad service, as long as your money end up in their account, which they don’t deserve. I would advice anyone not to do business with them. Stay away from them, unless you have a LOT of money to WASTE. This review will reach thousands of people and even the companies that manufacture these batteries, where ever they are situated. It will not stop me from tracing up these companies in foreign countries. I have traced up an International company who manufacturers some of these batteries, where they promise the user that all Ritar batteries are Anti Corrosion Electrolyte and ensure longer life – see manufacturers Website. My next review will be in their area (their country). I am already in progress to get a private laboratory to proof that there is corrosion on these batteries. I never made any false accusations, if necessary, let Current Automation proof that the qualified Inverter (electronic) technician who done the investigation for me are wrong. That Current Automation sell a lot of rejects ( my goods ) and it will be proofed. I am tired of these so call business people that rip each and every person off and then they call it business man.
1 reviews | Active since Jan 2020
I was referred by an international company to buy my batteries (12 Ritar 12 V 7 Amp) from Current Automation, Kya sands, Randburg. My batteries were installed by a qualified Inverter ( Electronic ) Technician. The batteries were charged for 6 hours and it cut off within in approximately 15 minutes. The second day the same happened. I made an appointment with an Inverter (Electronic) Technician to see if there are any defects in my Power Trolley 8 machine. The Technician discovered when the machine is supposed to be charged and then it cut off within a few minutes. That means the battery cannot stand the voltage on the input / output. The Technician advised me that one / or / more of these batteries has corrosion on the cells and cannot load fully (properly). These batteries are connected up in parallel (voltage cannot be reached). He told me to take the batteries to the company where I purchase it and have it tested where it will be necessary to replace some of these batteries. An intensive investigation reveals that there was nothing wrong with my Power Trolley 8 machine. The problem that I experienced is with the batteries. I am sure that if I get an independent company (Lab) to investigate these batteries, they will find it difficult to believe that these batteries are new. New batteries do not lose their power within less than half an hour (sometime 15 minutes). I have sent an email to the CEO known as Mr. Etienne v/d Westhuizen on 09 Jan 2023 I and never received any response from him. The CEO could not be reached. That same day I reported this matter to Current Automations Website., and still haven’t receive any response. On 24 January 2023 I spoke to Tina Hatting (Sales Manager) and she advised me that she will come back to me as soon as possible with a solution, since then I have received any response. The minimum that these people could have done is to ask me to bring my machine (incl batteries) so that they can investigate these batteries. I suppose Current Automations are waiting for the warrantee time to lapse so that they can refuse to pay any attention. Selling this type of batteries are similar that a Lantern defect (deliver less than one hour service). I never bought second hand batteries. I am a pensioner and do not have a match money. I suppose it make it easy to rip off pensioners, because they usely don’t have money for legal action. I have spent R 2372=22 on these reject batteries and I never receive more than one hour service. Current Automation should feel ashamed of themselves by ripping the people of like this. Current Automation is a bunch of people that can only deliver bad service, as long as your money end up in their account, which they don’t deserve. I would advice anyone not to do business with them. Stay away from them, unless you have a LOT of money to WASTE. This review will reach thousands of people and even the companies that manufacture these batteries, where ever they are situated. It will not stop me from tracing up these companies in foreign countries. I have traced up an International company who manufacturers some of these batteries, where they promise the user that all Ritar batteries are Anti Corrosion Electrolyte and ensure longer life – see manufacturers Website. My next review will be in their area (their country). I am already in progress to get a private laboratory to proof that there is corrosion on these batteries. I never made any false accusations, if necessary, let Current Automation proof that the qualified Inverter (electronic) technician who done the investigation for me are wrong. That Current Automation sell a lot of rejects ( my goods ) and it will be proofed. I am tired of these so call business people that rip each and every person off and then they call it business man.
1 reviews | Active since Jan 2020
The great battery lie!! Current Automation In Kya Sands gave us the advice that Ritar batteries would be the best buy for our home and business to run our Inverter. We bought 4 Ritar batteries at the cost of R10,324 (excl VAT). We had only 3 months use of these batteries and they completely degraded and lost capacity to charge, even with a very low load. With full receipt and all details we expected either a full refund or replacement from Current Automation in Kya Sands and have been negotiating with them for 3 weeks now with no success!! Their electrical engineer Mike Lottering & repairs manager Laurette have tried to help, but are not empowered to make these decisions. They have to go through the Director Anthony Adriaans who sits at the the Head Office in Cape Town! We were advised to double up on the batteries (from 2 to 4) you won't have a deep discharge and will get at least 2 years out of these batteries. We have other installations that use only 2 Royal or 2 Vision batteries even during Stage 4, 5 and 6 load-shedding and there are no issues. Ian Rheeder, our MD and Electronic Engineer has stated that these Ritar batteries either have a fault, are just a bad batch or cannot perform. I have never in my life received such shocking service from any appliance shop in South Africa. Current Automation know there is an issue with Ritar brand of batteries and still refuse to refund or replace these batteries. We are expected to just throw R10,772 down the drain. The Director's final response was : "Your claim has been denied due to the warranty terms and condition not being fulfilled, no log files received No replacement will be given. This matter is now closed." This is complete nonsense, since only Lithium Batteries are intelligent enough to have a log file system, and when Mike sold us the batteries he knew full well that lead acid batteries with a Mercer Inverter do not support a log file system. After being very patient with Current Automation for 3 weeks now, this is the final straw. We will go after them on Hello Peter, Radio 702 and advise all our clients looking for alternative power solutions to never use Current Automation. Ian Rheeder also trains countless businesses in South Africa and will use Current Automation as a case study for the Worst Customer Experience Ever, and how to damage your brand. No-one is responsible and no-one is empowered to make a decision. Their refusal to sort this matter out, is so short-sighted and will be hugely damaging to their business and reputation.
1 reviews | Active since Jan 2020
The great battery lie!! Current Automation In Kya Sands gave us the advice that Ritar batteries would be the best buy for our home and business to run our Inverter. We bought 4 Ritar batteries at the cost of R10,324 (excl VAT). We had only 3 months use of these batteries and they completely degraded and lost capacity to charge, even with a very low load. With full receipt and all details we expected either a full refund or replacement from Current Automation in Kya Sands and have been negotiating with them for 3 weeks now with no success!! Their electrical engineer Mike Lottering & repairs manager Laurette have tried to help, but are not empowered to make these decisions. They have to go through the Director Anthony Adriaans who sits at the the Head Office in Cape Town! We were advised to double up on the batteries (from 2 to 4) you won't have a deep discharge and will get at least 2 years out of these batteries. We have other installations that use only 2 Royal or 2 Vision batteries even during Stage 4, 5 and 6 load-shedding and there are no issues. Ian Rheeder, our MD and Electronic Engineer has stated that these Ritar batteries either have a fault, are just a bad batch or cannot perform. I have never in my life received such shocking service from any appliance shop in South Africa. Current Automation know there is an issue with Ritar brand of batteries and still refuse to refund or replace these batteries. We are expected to just throw R10,772 down the drain. The Director's final response was : "Your claim has been denied due to the warranty terms and condition not being fulfilled, no log files received No replacement will be given. This matter is now closed." This is complete nonsense, since only Lithium Batteries are intelligent enough to have a log file system, and when Mike sold us the batteries he knew full well that lead acid batteries with a Mercer Inverter do not support a log file system. After being very patient with Current Automation for 3 weeks now, this is the final straw. We will go after them on Hello Peter, Radio 702 and advise all our clients looking for alternative power solutions to never use Current Automation. Ian Rheeder also trains countless businesses in South Africa and will use Current Automation as a case study for the Worst Customer Experience Ever, and how to damage your brand. No-one is responsible and no-one is empowered to make a decision. Their refusal to sort this matter out, is so short-sighted and will be hugely damaging to their business and reputation.
1 reviews | Active since Jan 2020
I needed batteries for my inverter. I sent my inverter specs to Anneke at Current automation. Anneke suggested batteries for my inverter which I purchased. My battery is now faulty 10 month later, and they tell me the warranty is void because it isn't compatible with my inverter. So they wont replace my faulty. If you are thinking about it - I WOULDN'T Did I mention that Etienne the CEO is unreachable
1 reviews | Active since Jan 2020
I needed batteries for my inverter. I sent my inverter specs to Anneke at Current automation. Anneke suggested batteries for my inverter which I purchased. My battery is now faulty 10 month later, and they tell me the warranty is void because it isn't compatible with my inverter. So they wont replace my faulty. If you are thinking about it - I WOULDN'T Did I mention that Etienne the CEO is unreachable
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