Active since Jan 2017
6
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6 reviews8 months ago
Checkers Sixty60 Motorbike Drivers are a menace!!
I would like to bring it to the attention of the senior Managers of Checkers Sixty60 that although you offer a good service, your delivery men on the motorbikes drive like maniacs! It really makes me inclined to not use your service in the future (and I have a growing number of friends that feel the same way). Checkers need to take responsibility for their drivers. They shoot red traffic lights, with maybe a pause to yield, they go screaming through traffic circles (without waiting their turn) nor do they even go around the circle, just straight across. it These motorbike delivery men weave dangerously in and out of traffic, they also cross over public parks where people are walking dogs, cycling bikes etc and they are NOT permitted to take these short cuts in motorised vehicles. Each and every driver needs to be assessed, taught how to drive conservatively and make sure they have a VALID drivers license. Also, you should put a sign on the back of their delivery boxes saying "How is my driving? And leave a cell number to report them if necessary. Maybe you should change your service to 90 minutes, as these motorbike delivery men should not be under such pressure to drive this badly. I'd love to know how many of them have accidents on a monthly basis? I'll bet the casualty rate is hight. Honestly in the traffic, they are infuriating!!
0 replies
39 months ago
Bogus Events & Training company defrauding delegates in South Africa, Zambia and other neighbouring countries
Beware!! Blue Conference & Events, also operating sometimes as: Blue Solutions & Events; Blue Anchor Academy or Blue Business Solutions & Events are complete Fraudsters and Scam-Artists. They prospect for your business and arrange bogus seminars and training events at various conference centres around the country. They use the names of genuine Trainers/Facilitators/Guest Speakers (whose information they pull of the internet and websites) and ask for anything between 80% to 100% payment up-front at around R5,500 per delegate. The customer books his flights, accommodation and arrives at the "said event" only to find there is absolutely no training happening! The website says they operate from Wildfig Business Park in Honeydew (this is also fake) and if you call them, they tell you they work from a home in Randburg. They keep changing their business name, contact people and email addresses so its hard to track them down, but an IT team have tracked them down to an address at 3 Corporation Street in city centre Cape Town. Their domain has been reported to Microsoft and Cybercrime.org.za Advice: if you book with ANY Training and Events Company, please always phone the venue where the conference is taking place (to verify the event is indeed happening) and find out the names and emails of any Trainers/Presenters, contact them DIRECTLY and verify that they are booked to speak at that event.
0 replies
39 months ago
Shocking and Dishonest Service from Current Automation, Kya Sands, Randburg
The great battery lie!! Current Automation In Kya Sands gave us the advice that Ritar batteries would be the best buy for our home and business to run our Inverter. We bought 4 Ritar batteries at the cost of R10,324 (excl VAT). We had only 3 months use of these batteries and they completely degraded and lost capacity to charge, even with a very low load. With full receipt and all details we expected either a full refund or replacement from Current Automation in Kya Sands and have been negotiating with them for 3 weeks now with no success!! Their electrical engineer Mike Lottering & repairs manager Laurette have tried to help, but are not empowered to make these decisions. They have to go through the Director Anthony Adriaans who sits at the the Head Office in Cape Town! We were advised to double up on the batteries (from 2 to 4) you won't have a deep discharge and will get at least 2 years out of these batteries. We have other installations that use only 2 Royal or 2 Vision batteries even during Stage 4, 5 and 6 load-shedding and there are no issues. Ian Rheeder, our MD and Electronic Engineer has stated that these Ritar batteries either have a fault, are just a bad batch or cannot perform. I have never in my life received such shocking service from any appliance shop in South Africa. Current Automation know there is an issue with Ritar brand of batteries and still refuse to refund or replace these batteries. We are expected to just throw R10,772 down the drain. The Director's final response was : "Your claim has been denied due to the warranty terms and condition not being fulfilled, no log files received No replacement will be given. This matter is now closed." This is complete nonsense, since only Lithium Batteries are intelligent enough to have a log file system, and when Mike sold us the batteries he knew full well that lead acid batteries with a Mercer Inverter do not support a log file system. After being very patient with Current Automation for 3 weeks now, this is the final straw. We will go after them on Hello Peter, Radio 702 and advise all our clients looking for alternative power solutions to never use Current Automation. Ian Rheeder also trains countless businesses in South Africa and will use Current Automation as a case study for the Worst Customer Experience Ever, and how to damage your brand. No-one is responsible and no-one is empowered to make a decision. Their refusal to sort this matter out, is so short-sighted and will be hugely damaging to their business and reputation.
0 replies
46 months ago
MTN refuses to assist with R18,000 of Data fraud
MTN Fraud issue still not resolved after 6 weeks! My husband Ian was defrauded over the phone by a criminal posing as an MTN consultant (that knew all his details, even the fact that he had just upgraded his contract.) I can only think it’s an inside job?! He was told by the in-store consultant to expect a phone call for a credit increase. The fraudster then asked Ian had he asked for a sim swap because a Mr van Heerden was asking for his phone number. Ian said absolutely said ‘no ways must they give away his phone number, he’s been with MTN for 22 yrs.’ The fraudster posing as an MTN consultant then said to resolve this issue Ian should give him the OTP number sent to his cell phone (which he unfortunately did) Yes, big mistake (never give your OTP to anyone) but Ian was convinced he was talking to MTN. When asked for a second OTP Ian became suspicious and ended the call. Now, a month later, for a bill that is normally R899 a month, we have just received an R18,000 phone bill for June due to 600 GB of data that has been “bought” in self service!! After 6 phone calls, 3 emails, 2 visits to MTN Sandton, affidavit from police station, visit to ABSA bank to try cancel the debit order, all to no avail … MTN staff are absolutely useless!! You just get shunted to pillar to post!! MTN could very easily withdraw the data and clear the bill. But no .. nothing gets done! I am beyond furious. How the hell am I supposed to pay an R18,000 phone bill that is not even mine!? Any advice please? What to do now? I need a contact person at a very high level in the fraud department. Please HELP Robin & Ian Rheeder
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47 months ago
Customer Serivce
I don't have an issue with their response time, HOWEVER, when the control room person phone's first (to check whether a real emergency or not) if they can't get a hold of us, they leave an INAUDIBLE message on my voice mail: mumbling, speaking too fast, impossible to understand - I didn't even know the message was from ADT/Fidelity when I listened to it! Then the ADT Response Officer, could not get access and left a note on my gate - which was completely illegible, I could not even read or decipher the note the hand writing was so bad! To make matters worse, try reporting this to Customer Services. I eventually get through to a Supervisor "Mpho" who promises to help me and send me an email, so I can send her the voice note and the written note by email for her managers. I never hear a word from her again. ADT - you need somebody like me to TRAIN your staff in customer service, because it is shocking. Surely you can do better?!
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113 months ago
Sandton Pest Control - misrepresentation
<p>I had a huge fish moth problem, and was losing clothes by the dozen (especially pure cotton or wool) that are being nibbled away by these little critters.</p> <p>I paid Sandton Pest Control R1,200 to come and spray the cupboard concerned and the entire house on 13 September. I was verbally given a 6-month guarantee (which at the time I thought was rather short, I would have hoped for a 12 month guarantee) but in desperation I agreed to go ahead. Sandton Pest Control mostly sprayed skirting boards, and the chemicals did not require us or the pets to leave the home.</p> <p>By the beginning of December, I noticed that two cotton T-shirts I had just bought in November from H&M had little holes eaten in the front of them (just like the other clothes) and my fish moth problem had continued, unabated.</p> <p>I asked Ivan Solomon from Sandton Pest Control to come in again to fix my problem on 11 January after returning from the Christmas holidays (this is now 4 months since he sprayed my house). He then said that no, his guarantee was only 3 months and he would come in to re-spray but I would have to pay again. Not impressed!</p> <p>Imagine I had to spray the house every 3 months for R1,200 a time; that's R4,800 per year or no guarantees! Complete waste of money and very unhappy with this serivce. Feeling ripped off .....!</p>
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4 (66.66666666666667%)