Curtain Dream
Claimed Business
|4.3|10 Reviews (last 12 months)|This business does not respond to reviews
Curtain Dream
Claimed Business
|4.3
10 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Curtain Dream is widely praised for delivering an exceptional fabric shopping experience, particularly through WhatsApp and online channels. Customers consistently mention friendly, knowledgeable staff who go the extra mile, fast turnaround times, careful packaging, and an impressive variety of fabrics at affordable prices. A recurring theme highlights how staff guide shoppers toward suitable alternatives when items are out of stock. However, some shoppers express frustration with communication breakdowns, including unanswered queries, missing contact details on the website, and difficulty resolving stock issues or refund requests.
Performance(last 12 months):
Trustindex Rating
5.5NPS Score
100Very Likely
TrustIndex
5.5
NPS Score
100
Recommended: Very Likely
Review Distribution
4.3|10 Reviews
Sep '25 - Aug '26
Recent reviews (10)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMJ
Madeleine J
1 reviews | Active since Jan 2020
20 Dec 2025, 15:35
Excellent service from beginning to end
Excellent service from beginning to end. From the time I contacted them on WhatsApp to the day it was delivered.
Helpful (0)
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Madeleine J
1 reviews | Active since Jan 2020
20 Dec 2025, 15:35
Excellent service from beginning to end
Excellent service from beginning to end. From the time I contacted them on WhatsApp to the day it was delivered.
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Tina
1 reviews | Active since Dec 2025
12 Dec 2025, 11:33
Absolutely AMAZING Customer Service! A huge variety of fabrics available!!!! I am beyond impressed with this fabric shop! From the second I reached out with questions, their customer service team was on it—super friendly, lightning fast, and unbelievably
Absolutely AMAZING Customer Service! A huge variety of fabrics available!!!! I am beyond impressed with this fabric shop! From the second I reached out with questions, their customer service team was on it—super friendly, lightning fast, and unbelievably helpful. They didn’t just answer my questions, they guided me to the PERFECT fabrics for my project and made the whole experience feel personal and fun! My order arrived even sooner than expected, beautifully packaged, and the fabric quality is just stunning. You can tell they put care into every step. I’m genuinely excited to shop here again—this is hands-down one of the best online shopping experiences I’ve ever had. Highly, highly recommend to every fabric ***** out there!
Helpful (0)
|Replies (1)T
Tina
1 reviews | Active since Dec 2025
12 Dec 2025, 11:33
Absolutely AMAZING Customer Service! A huge variety of fabrics available!!!! I am beyond impressed with this fabric shop! From the second I reached out with questions, their customer service team was on it—super friendly, lightning fast, and unbelievably
Absolutely AMAZING Customer Service! A huge variety of fabrics available!!!! I am beyond impressed with this fabric shop! From the second I reached out with questions, their customer service team was on it—super friendly, lightning fast, and unbelievably helpful. They didn’t just answer my questions, they guided me to the PERFECT fabrics for my project and made the whole experience feel personal and fun! My order arrived even sooner than expected, beautifully packaged, and the fabric quality is just stunning. You can tell they put care into every step. I’m genuinely excited to shop here again—this is hands-down one of the best online shopping experiences I’ve ever had. Highly, highly recommend to every fabric ***** out there!
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