Active since Jan 2020
Excellent service from beginning to end. From the time I contacted them on WhatsApp to the day it was delivered.
From the WhatsApp bot right up until I was transferred to the consultant, Gordon Mtakati, the service was very efficient.
This is a review about the Just Property Group in Pietermaritzburg, managed by Shaun du Bouis. After renting a property through them for 3 years, it’s 3 months later and I still haven’t received my deposit + interest from them. Their pathetic excuse is that the deposit is held by the Landlord yet when I paid the deposit, I paid it into the Just Property account. Do yourself a favour and stay away from Just Property in Pietermaritzburg.
The consultant I dealt with was extremely efficient. The towing service was also excellent.
Virgin Active SA , Cascades Branch, you need to get your act together. We have been subjected to jumping in and out of the pool for almost 2 months because your steps are not working. Mind you, most of us doing aqua classes are doing so because of injuries/ medical conditions that don’t allow us to do normal floor/ weight exercises. Are you telling me that this is safer? I hope you’re ready for the law suit that’s coming your way should I get injured whilst this totally unacceptable situation continues. Whilst you at it, take a look at the 2 showers in the ladies change rooms that also have been non-operational for more than 2 months.
McDonalds Pietermaritzburg in Chief Albert Luthuli Street, make sure to check your bill. They add on extras that you don’t ask for. They added a whole R80 extra onto my bill. If I did not check my bill I would have been none the wiser. Manager Thobekile Zuma didn’t even attempt to appease the situation. She could have handled it better from a management point of view. Most pathetic service ever.
Last week, agent Robert Moolman from Just Property Pietermaritzburg entered into a verbal agreement with me and acted unethically and unprofessionally by renegading on this agreement. After viewing a property we had agreed that I’ll be taking the property, I was prepared to pay the required deposit via EFT on the spot however he indicated that he didn’t have the bank details on him and would forward the details to me. Within less than an hour after this, he showed the property to someone else, provided her with the bank details and gave the property to her. I took the matter up with management at the pietermaritzburg offices, Sue du Bois, and it was clear from this instruction that they will be ‘covering’ for Moolman. How unprofessional, unethical and even illegal (since a verbal agreement is legally binding).
The cash out at the end is very complicated. Also, exact amount of ‘admin’ fees for cash out should be told upfront when making the purchase. Altogether with the R5 card fee, the entire transaction cost me R15 - this is ridiculous!
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