Custom Couches
Claimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Custom Couches
Claimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1|2 Reviews
Jul '25 - Jun '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMT
Motlotlegi T
1 reviews | Active since Jan 2020
25 May 2026, 18:14
Don't try this service
Do not ride this bus. They don't care about customes. I has 1500 in my ticket. And none of the employees know or provide help
Helpful (0)
|Replies (0)MT
Motlotlegi T
1 reviews | Active since Jan 2020
25 May 2026, 18:14
Don't try this service
Do not ride this bus. They don't care about customes. I has 1500 in my ticket. And none of the employees know or provide help
0
Replies (0)NP
Natalie-Ann Powell
1 reviews | Active since Jan 2020
15 Oct 2025, 16:53
*****sters or Incompetetant? Time will tell
I found O’Kelly Interiors on a local Whatsapp group as I was looking for furniture for my 4 year old, just graduating to his ‘own stuff’ – with his birthday coming up in October. Wanting to support small business I ordered a chest of drawers and a child’s bed from them on the 12th and 13th of July 2025. I was told by O’Kelly Interiors that the turn-arround time would be: ‘Turnaround time 10 to 15 days’. I paid the 50% deposits demanded on both items upfront immediately without question. On the first of August, O’kelly Interiors assured me that the child’s bed ‘will be completed next week’. After much back and forth, the chest of drawers was delivered on the roof of a car on the 8th of August 2025 and was terribly made. The drawers did not work and it would not have held together for any period of time. The facing of the one drawer fell off on the second day. They collected the item (after rescheduling 4 times) and returned it it better condition on the 15th of September with the promise that the childs bed would be ‘delivered next week’. (Still in time for my son's birthday so OKAY!) I had now paid in full for the chest of drawers and awaited the bed with some trepidation as the drawers had been so bad. On the 23rd of September I got the message: ‘ Went past factory guys still bust with painting and artwork on your police car bed. Still on production line.’ On the 15th of October - three weeks later with no follow-up and no product delivered with the child's birthday in the past, I gave up and requested the return of my deposit. My son’s birthday had come and gone without the promised new bed so I just wanted to go to a mainstream manufacturer and buy him the bed he had been promised. O’Kelly Interiors now bows out of the process and refers me to the ‘manufacturer’. CUSTOM COUCHES of 6 Kyanite Street, Sundowner Randburg are apparently the manufacturers of the items and it is to their bank account I paid the deposit. CUSTOM COUCHES (Pty) Ltd with a gmail address of robynnepereira@gmail.com so you expect a Robynne Pereira to be involved but no, a ‘Mark’ sends a recalcitrant and unapologetic message to O’Kelly Interiors who forwards to me that after THREE MONTHS of ‘next week’ , ‘next week’ and ‘next week’ that they refuse to return my deposit for the bed and will pay me off over 4 months (which I don’t believe at all since their website listed on their TikTok account and their Instagram account has been suspended for non-payment.) https://www.instagram.com/customcouches/?hl=en https://www.tiktok.com/@customcouches https://za.pinterest.com/robynnepereira/ https://www.okellygroupinc.co.za/cgi-sys/suspendedpage.cgi?page_id=205 O'Kelly Group Interiors presents themselves as 'separate' to the 'manufacturers' but seem to use the same web provider and BOTH of their websites (as of todays date) are suspended due to non-payment. What you wont get from EITHER of these two is an HONEST STRAIGHT ANSWER. O’Kelly Interiors don’t seem much more reliable with mutiple web-presences under O’kelly Interiors, O’Kelly Group Inc or Kelly Furniture House etc. But they don’t seem to actually MAKE anything but are distributors for the Custom Couches débâcle – who are at best wholly ***********, at worst complete ****mers. The intention was clear, new furniture for a 4 year old who was turning 5 and this lot O’Kelly Interiors and the ‘manufacturers’ they purport to represent have completely disappointed this young man. As a parent, I’m enraged. As a business-person, I know things happen and had they not insisted on b’sing their way through 3 months with ‘next week’ always ‘next week’ or at least been decent enough to know when their BS had been called and just returned the deposit, I would not be going to the effort to share this horrible experience, but they clearly are not people of integrity or any measure of honour and so please, save yourself the headache and drama and find yourself a source of quality furniture that has SOME integrity and has AT LEAST a passing relationship with honesty – they guys – from O’Kelly Interiors or O’Kelly Group Inc or to Custom Couches (Pty) Ltd do not. Elsewhere you find the same opperation representing itself as Kelly's Furniture House in Northlands Corner, same opperation, just name-shuffling. https://www.facebook.com/profile.php?id=61550246926046 I do believe taking my deposit was *****ulent so I will be pursuing my legal options but for now – good hearted consumers wanting to support small businesses should look elsewhere. If they ever do return my deposit, I will post a follow-up to answer the ultimate question - are this lot ****mers and *****sters or simply incompetant?
Helpful (0)
|Replies (0)NP
Natalie-Ann Powell
1 reviews | Active since Jan 2020
15 Oct 2025, 16:53
*****sters or Incompetetant? Time will tell
I found O’Kelly Interiors on a local Whatsapp group as I was looking for furniture for my 4 year old, just graduating to his ‘own stuff’ – with his birthday coming up in October. Wanting to support small business I ordered a chest of drawers and a child’s bed from them on the 12th and 13th of July 2025. I was told by O’Kelly Interiors that the turn-arround time would be: ‘Turnaround time 10 to 15 days’. I paid the 50% deposits demanded on both items upfront immediately without question. On the first of August, O’kelly Interiors assured me that the child’s bed ‘will be completed next week’. After much back and forth, the chest of drawers was delivered on the roof of a car on the 8th of August 2025 and was terribly made. The drawers did not work and it would not have held together for any period of time. The facing of the one drawer fell off on the second day. They collected the item (after rescheduling 4 times) and returned it it better condition on the 15th of September with the promise that the childs bed would be ‘delivered next week’. (Still in time for my son's birthday so OKAY!) I had now paid in full for the chest of drawers and awaited the bed with some trepidation as the drawers had been so bad. On the 23rd of September I got the message: ‘ Went past factory guys still bust with painting and artwork on your police car bed. Still on production line.’ On the 15th of October - three weeks later with no follow-up and no product delivered with the child's birthday in the past, I gave up and requested the return of my deposit. My son’s birthday had come and gone without the promised new bed so I just wanted to go to a mainstream manufacturer and buy him the bed he had been promised. O’Kelly Interiors now bows out of the process and refers me to the ‘manufacturer’. CUSTOM COUCHES of 6 Kyanite Street, Sundowner Randburg are apparently the manufacturers of the items and it is to their bank account I paid the deposit. CUSTOM COUCHES (Pty) Ltd with a gmail address of robynnepereira@gmail.com so you expect a Robynne Pereira to be involved but no, a ‘Mark’ sends a recalcitrant and unapologetic message to O’Kelly Interiors who forwards to me that after THREE MONTHS of ‘next week’ , ‘next week’ and ‘next week’ that they refuse to return my deposit for the bed and will pay me off over 4 months (which I don’t believe at all since their website listed on their TikTok account and their Instagram account has been suspended for non-payment.) https://www.instagram.com/customcouches/?hl=en https://www.tiktok.com/@customcouches https://za.pinterest.com/robynnepereira/ https://www.okellygroupinc.co.za/cgi-sys/suspendedpage.cgi?page_id=205 O'Kelly Group Interiors presents themselves as 'separate' to the 'manufacturers' but seem to use the same web provider and BOTH of their websites (as of todays date) are suspended due to non-payment. What you wont get from EITHER of these two is an HONEST STRAIGHT ANSWER. O’Kelly Interiors don’t seem much more reliable with mutiple web-presences under O’kelly Interiors, O’Kelly Group Inc or Kelly Furniture House etc. But they don’t seem to actually MAKE anything but are distributors for the Custom Couches débâcle – who are at best wholly ***********, at worst complete ****mers. The intention was clear, new furniture for a 4 year old who was turning 5 and this lot O’Kelly Interiors and the ‘manufacturers’ they purport to represent have completely disappointed this young man. As a parent, I’m enraged. As a business-person, I know things happen and had they not insisted on b’sing their way through 3 months with ‘next week’ always ‘next week’ or at least been decent enough to know when their BS had been called and just returned the deposit, I would not be going to the effort to share this horrible experience, but they clearly are not people of integrity or any measure of honour and so please, save yourself the headache and drama and find yourself a source of quality furniture that has SOME integrity and has AT LEAST a passing relationship with honesty – they guys – from O’Kelly Interiors or O’Kelly Group Inc or to Custom Couches (Pty) Ltd do not. Elsewhere you find the same opperation representing itself as Kelly's Furniture House in Northlands Corner, same opperation, just name-shuffling. https://www.facebook.com/profile.php?id=61550246926046 I do believe taking my deposit was *****ulent so I will be pursuing my legal options but for now – good hearted consumers wanting to support small businesses should look elsewhere. If they ever do return my deposit, I will post a follow-up to answer the ultimate question - are this lot ****mers and *****sters or simply incompetant?
0
Replies (0)TK
RC
Rosslyn C
1 reviews | Active since Jan 2020
7 Mar 2022, 16:53
DISGUSTING!!!!!!!!!!!!!!! STAY AWAY!!!!!!
To everyone out here or shall I say that comes across this pathetic company (Custom Couches, guy named Marco), Please be aware that they are thieves and their service is a disgrace. They reel you in to get your money, **** quality, disgusting service and packed with a ton of lies. Yes their furniture looks amazing on pictures, I could actually puke when it arrived. Its been months, since 2021 and still nothing has been done to rectify the problem let a lone the entire situation. Please do not support these people... Take a look at Hello Peter as well as every other review... AGAIN DISGUSTING!!!!
Helpful (0)
|Replies (0)RC
Rosslyn C
1 reviews | Active since Jan 2020
7 Mar 2022, 16:53
DISGUSTING!!!!!!!!!!!!!!! STAY AWAY!!!!!!
To everyone out here or shall I say that comes across this pathetic company (Custom Couches, guy named Marco), Please be aware that they are thieves and their service is a disgrace. They reel you in to get your money, **** quality, disgusting service and packed with a ton of lies. Yes their furniture looks amazing on pictures, I could actually puke when it arrived. Its been months, since 2021 and still nothing has been done to rectify the problem let a lone the entire situation. Please do not support these people... Take a look at Hello Peter as well as every other review... AGAIN DISGUSTING!!!!
0
Replies (0)RM
Refilwe M
1 reviews | Active since Jan 2020
12 Feb 2022, 15:24
fyfy.mkhonza@gmail.com
Worst service ever in the entire world,my husband paid in a deposit for the couch 2 be delivered on friday 12/02/2022.Rooyen promised to deliver the couch early Morning.When we tried calling the number he was nowhere to be found.Its not the 1st time he's doing this we even visited is side last year were we Wr promised deliver and he failed us.0670832786
Helpful (0)
|Replies (0)RM
Refilwe M
1 reviews | Active since Jan 2020
12 Feb 2022, 15:24
fyfy.mkhonza@gmail.com
Worst service ever in the entire world,my husband paid in a deposit for the couch 2 be delivered on friday 12/02/2022.Rooyen promised to deliver the couch early Morning.When we tried calling the number he was nowhere to be found.Its not the 1st time he's doing this we even visited is side last year were we Wr promised deliver and he failed us.0670832786
0
Replies (0)ZM
Zakiyya M
1 reviews | Active since Jan 2020
30 Nov 2021, 12:56
Thieves
Custome couches worst service ever. They are thieves. Do not buy from them or trust them. I had a placed an order with them on the 30th October. I was told the delivery would be within 7 days, however, I was then told this would not happen and would take place on the 13th November. During this time, I requested pictures of the couch and did not receive any and also received no feedback in terms of when my couch will be completed. I was told that the pictures would be sent in a hour everytime, but nothing. Tomasz LIED to me on the Tuesday that my couch is completed and would be delivered on the Wednesday or Thursday. I did not receive a call to arrange delivery thereafter. On the 17th November I still did not receive my couch, pictures or feedback. On the 18th Nov I was given the option to do a refund because of the lies and I chose to do the refund which they then asked for my banking details and said they would send the Proof of Payment asap. They also sent me a picture after demanding it from Tomasz and giving him an ultimatum however it did not look the same as to what I ordered and this motivated my refund request. Before sending my order, I confirmed that it can be made exactly as the picture and they advised that it can. From there onwards I received no feedback or call back on my missed calls. This is terrible service and they still do not want to pay my refund.
Helpful (0)
|Replies (0)ZM
Zakiyya M
1 reviews | Active since Jan 2020
30 Nov 2021, 12:56
Thieves
Custome couches worst service ever. They are thieves. Do not buy from them or trust them. I had a placed an order with them on the 30th October. I was told the delivery would be within 7 days, however, I was then told this would not happen and would take place on the 13th November. During this time, I requested pictures of the couch and did not receive any and also received no feedback in terms of when my couch will be completed. I was told that the pictures would be sent in a hour everytime, but nothing. Tomasz LIED to me on the Tuesday that my couch is completed and would be delivered on the Wednesday or Thursday. I did not receive a call to arrange delivery thereafter. On the 17th November I still did not receive my couch, pictures or feedback. On the 18th Nov I was given the option to do a refund because of the lies and I chose to do the refund which they then asked for my banking details and said they would send the Proof of Payment asap. They also sent me a picture after demanding it from Tomasz and giving him an ultimatum however it did not look the same as to what I ordered and this motivated my refund request. Before sending my order, I confirmed that it can be made exactly as the picture and they advised that it can. From there onwards I received no feedback or call back on my missed calls. This is terrible service and they still do not want to pay my refund.
0
Replies (0)SK