Worse wifi service provider.

We have a Cway account and every month we make payment. The day payment is made the fibre is off. We do not get reply from Emails. We do not receive call back. Marius Lubbe is preaching of Jesus and him and his employees are arrogant and rude. And when you phone they cant hear you. Every month they blame vodacom fibre which is a blatant lie as my neighbour is on vodacom fibre and he has wifi. Is this how they ***** 1 or 2 weeks subscription from customers.