How long are you keeping my router?

I bought a D-link Router extender DAP-1360 from Firsthop. After 9 months, but still under a 12-month guarantee, it started to intermittently lose signal. Firsthop advised me to take it back to Rectron and they send it to D-link for repairs. I was told that it will take 6-7 days for it to be repaired or replaced. 3 weeks later and after several calls to Rectron, I am still without a router. Could you please fix my problem now?