Food quality and pricing

The last three times I went there, my experiences were appalling.

I ordered breakfast and the poached egg was stil raw, the bread was stale and the waitress did not follow my request to bring butter, and the avo on the side, so I could put butter on the bread.

The next time I ordered hake and rice, of which the price increased with 38% in twelve months, and the fish portion were significantly smaller than before.

Lastly, I had their signature snack, the potato skins, which were legendary before, is now cold and limp discarded potato peels, not even cooked properly.

This is very sad, and I have to wonder what changed this lovely place so drastically? Do they have a new chef? I also see that they have new waiters and waitresses, all of color, which were not like that before.

I hope the owner takes this seriously...