DT
Dab Tech and Electronics
Unclaimed Business
DT
Dab Tech and Electronics
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Electronics & Technology
#9NPS Score
0Unlikely
Ranking
#9
in Electronics & Technology
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGT
Giles T
1 reviews | Active since Jan 2020
8 Sept 2021, 18:59
Mystery boxes
Service isn't bad but I got 2 mystery boxes for my 1 for each of my daughters and both my wife's boxes were the same thing I think she got a different colour book in 1 that's all and the kids gifts were rubbish things I check at Chinese shop and all together would of cost me R110
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Giles T
1 reviews | Active since Jan 2020
8 Sept 2021, 18:59
Mystery boxes
Service isn't bad but I got 2 mystery boxes for my 1 for each of my daughters and both my wife's boxes were the same thing I think she got a different colour book in 1 that's all and the kids gifts were rubbish things I check at Chinese shop and all together would of cost me R110
0
Replies (0)MB
Makayla B
1 reviews | Active since Jan 2020
20 Aug 2021, 07:21
EXTRAORDINARY SERVICE
Once again extraordinary service from the staff of Dab Tech Electronics, a phone call on a Sunday to ensure the correct size for my merchandise order was ordered. Keeping me updated with regards to the delivery of my parcel. Thank you for taking the time to call me. A trustworthy, reliable company I will forsure spread the word and make use of your company again in the near future.
Helpful (0)
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Makayla B
1 reviews | Active since Jan 2020
20 Aug 2021, 07:21
EXTRAORDINARY SERVICE
Once again extraordinary service from the staff of Dab Tech Electronics, a phone call on a Sunday to ensure the correct size for my merchandise order was ordered. Keeping me updated with regards to the delivery of my parcel. Thank you for taking the time to call me. A trustworthy, reliable company I will forsure spread the word and make use of your company again in the near future.
0
Replies (0)MP
MPOLOKENG P
1 reviews | Active since Jan 2020
13 Aug 2021, 11:48
Unreliable and not trustworthy
I have had a negative experience with Dab Tech and Electronics. I bought a dog mattress online, I was told it was not available and I would be rended. Its been almost two months now, no sign of refund. I call in every week and I am told my details have been forwarded to the Finance Manager. I ask for Finance Manager details so I can personally speak to him and they refuse. I would not advise you to purchase anything from them online. My experience with them has proven that they are not trust worthy and they are unreliable.
Helpful (0)
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MPOLOKENG P
1 reviews | Active since Jan 2020
13 Aug 2021, 11:48
Unreliable and not trustworthy
I have had a negative experience with Dab Tech and Electronics. I bought a dog mattress online, I was told it was not available and I would be rended. Its been almost two months now, no sign of refund. I call in every week and I am told my details have been forwarded to the Finance Manager. I ask for Finance Manager details so I can personally speak to him and they refuse. I would not advise you to purchase anything from them online. My experience with them has proven that they are not trust worthy and they are unreliable.
0
Replies (0)MB
TM
Thabang M
1 reviews | Active since Jan 2020
25 May 2021, 14:56
Poor service and unacceptable business practices
Hi, I purchase a home office desk from Dab Tech & Electronics - order #112435 on 12 May 2021. The product was delivered, however, upon assembling it I found that it was unstable and defective. I made contact with the supplier regarding this through the form on their website, to no response. I then discovered a chat functionality on the website, where I then chatted to one of the admin people, who despite being rude and impatient instructed me to courier the product back to them as they do not collect returns, and advised that I'd be refunded for the courier charges. I searched the net for reputable courier companies close to me, and the nearest I could find was Post Net. Post net charged a courier charge of R615 due to the weight of the product (about 10kg). Once the item was delivered I made contact with Dab Tech to find out when I would receive a replacement and the process for claiming the courier charges. When they found out the courier charge, all of a sudden I was advised that they can only pay R125 for courier services as the amount incurred was excessive. However, they did not previously advise of this, nor did they recommend preferred suppliers who courier for them for that amount. I was transferred to the manager who explained to me that it was not their fault that I had a faulty product but the fault of their suppliers, as though I had purchased this item from the supplier instead of them. He also advised that paying me back would lead them to a loss (not sure why that is my concern since they instructed me to courier the item). He said I should have found a cheaper courier company. Note - I was not advise of the limit on the courier charges. I was advised to courier the item myself since they dont do collections. I was told I could recoup the courier costs. Now all of a sudden, I'm told they could have fetched the item from me. But I wasnt advised on this. This morning I was advised that they are only willing to pay half of the courier charges. This means I am at a loss for R300 due to their poor service. It is unrealistic for them to have expected that I as an individual (not a business that regularly uses a courier service) could find a courier company to transport a >10kg item for less than R125. I am not happy with their service and feel cheated out of my money. I do not recommend them.
Helpful (0)
|Replies (0)TM
Thabang M
1 reviews | Active since Jan 2020
25 May 2021, 14:56
Poor service and unacceptable business practices
Hi, I purchase a home office desk from Dab Tech & Electronics - order #112435 on 12 May 2021. The product was delivered, however, upon assembling it I found that it was unstable and defective. I made contact with the supplier regarding this through the form on their website, to no response. I then discovered a chat functionality on the website, where I then chatted to one of the admin people, who despite being rude and impatient instructed me to courier the product back to them as they do not collect returns, and advised that I'd be refunded for the courier charges. I searched the net for reputable courier companies close to me, and the nearest I could find was Post Net. Post net charged a courier charge of R615 due to the weight of the product (about 10kg). Once the item was delivered I made contact with Dab Tech to find out when I would receive a replacement and the process for claiming the courier charges. When they found out the courier charge, all of a sudden I was advised that they can only pay R125 for courier services as the amount incurred was excessive. However, they did not previously advise of this, nor did they recommend preferred suppliers who courier for them for that amount. I was transferred to the manager who explained to me that it was not their fault that I had a faulty product but the fault of their suppliers, as though I had purchased this item from the supplier instead of them. He also advised that paying me back would lead them to a loss (not sure why that is my concern since they instructed me to courier the item). He said I should have found a cheaper courier company. Note - I was not advise of the limit on the courier charges. I was advised to courier the item myself since they dont do collections. I was told I could recoup the courier costs. Now all of a sudden, I'm told they could have fetched the item from me. But I wasnt advised on this. This morning I was advised that they are only willing to pay half of the courier charges. This means I am at a loss for R300 due to their poor service. It is unrealistic for them to have expected that I as an individual (not a business that regularly uses a courier service) could find a courier company to transport a >10kg item for less than R125. I am not happy with their service and feel cheated out of my money. I do not recommend them.
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Replies (0)KB
BK
Barbara K
1 reviews | Active since Jan 2020
5 Aug 2020, 05:33
EXCELLENT SERVICE
Again and again mngr will cross bridges, mountains swim the sea for me. Ordered masks etc got straight away. Will never use another online supplier for goods except clothing. You ARE GOING TO GO BIG BIG BIG due to excellency, hands on experience an no nonsense approach. Eccellent with staff and biggest supporters African people. Go great!! Thanks to all your loyal supporters you have 5/5 rating!!
Helpful (0)
|Replies (0)BK
Barbara K
1 reviews | Active since Jan 2020
5 Aug 2020, 05:33
EXCELLENT SERVICE
Again and again mngr will cross bridges, mountains swim the sea for me. Ordered masks etc got straight away. Will never use another online supplier for goods except clothing. You ARE GOING TO GO BIG BIG BIG due to excellency, hands on experience an no nonsense approach. Eccellent with staff and biggest supporters African people. Go great!! Thanks to all your loyal supporters you have 5/5 rating!!
0
Replies (0)GH