KB
Kyle B
Active since Dec 2018
8
Reviews
0
Industries
Reviews
8 reviews51 months ago
Too white or just poor service
After my experience today with Mr Price i have every intention of starting a movement called "Too white for mr price" I have never in my life been made to feel as unwelcomed or as much of an inconvenience as what i was today. From the security thing at the door of mr price in festival mall to the cashiers of mr price sport in the same shopping centre, they successfully discriminated against me until i wished the earth would open and swallow me whole! I was ushered to the side with another WHITE lady while BLACK individuals were assisted and when i asked why, i was threatened by another patron and laughed at by the security. I then went to mr price sport where there are firstly ZERO covid protocols in place, and where you battle to get assistance because your staff are all having a private conversation and laughing. Not to mention the so called "manager" who was too busy on her cell phone to understand that we needed a refund on a pair of hiking boots that didnt even last 8km. The inferior quality of the shoes you sold me leaves much to be s=desired but ive also been made to understand that the pair i actually wanted in the first place, exactly the same as the last pair i had, have been discontinued. Portia from your east rand mall branch apparently collected this pair from carnival a few weeks back. They also werent the right pair to start with but i took them anyway. Needless to say, they fell apart half way through my first hike with them. So i suppose youre really sorry that you have absolutely nothing to offer in the "High top" hiking boot range but where does that leave your clients who need ankle support. Our hiking kit needed a few additions which we intended to purchase today but after being treated the way we were i had no option but to respect the wishes of your unhospitable and preoccupied staff and not make them do their job. Sadly, almost every time i have to deal with your establishment it ends up being a nightmare. Would you prefer it if myself and other folk who are TOO WHITE FOR MR PRICE to shop elsewhere? The worst of all is that these individuals who drag your name through the mud probably wont even be addressed over the matter. Some poor white manger is going to phone and apologize for the disgustingly unacceptable manner in which your staff conduct themselves and the case will be closed... Correct...? PROBABLY!!!!
0 replies
68 months ago
USELESS PATHETIC INCOMPETENT!!!
To say that im beyond the point of DISGUSTED is an understatement. I have 1 ONE question for you! What is your core business? Coz if its FTTH you are doing a pathetic job! When you had 1 job- to get me Fiber in my home. Ive had it with being put on hold and having to deal with incompetent call center agents who think that trasferring your call is the most suitable solution. I want to be contacted by someone in a position of authority who can actually resliove the matter before i loose my **** completely. What does it take or should i rather just choose a different service provider?
0 replies
68 months ago
Beyond PATHETIC!
SO sick and tired of being sick and tired. How much longer must i wait for your incompetent company to sort ot my fibre??? Can someone with a qualification and some sort of knowledge please make contact with me to sort out your pathetic service???? Is it that difficult to ensure that your equipment is operational??? Im trying to earn a living from how which is virtually impossible because I DONT HAVE INTERNET!!!!!! Whats it going to take to get you to communicate with VOX??????
53 replies
69 months ago
LIES LIES LIES and more LIES- To steal your money.
Where do i start? Lets keep this short. STAY FAR AWAY FROM THESE THIEVING SWINES!!!! AND IF YOU DECCIDE TO MAKE USE OF THEIR SERVICES, DONT BELIEVE A WORD THEY TELL YOU WHEN YOU APPLY, YOU WILL BE GIVEN A DIFFERENT STORY TO WHAT YOU WERE TOLD IN THE BEGINING. AND IF YOU DECIDE TO GO WITH THEM, DONT EVERY TRY CANCEL OR MOVE TO A NEW PROPERTY. THIS WILL COST YOU MONEY FOR SOMETHING YOU DONT HAVE. DONT BOTHER CALLING THE OFFICE NUMBER EITHER BECAUSE KATRIEN WILL LIE TO YOU AND MAKE EXCUSES WITH A DIFFERENT REASON AND EXPLANITION TO WHAT SHE TOLD YOU THE LAST TIME AND THATS ONLY IF SHE BOTHERS TO SPEND HER PRECIOUS TIME ON YOU BETWEEN HER PERSONAL FAMILY ISSUES. DONT BOTHER WITH THE DIRECTOR OF THE COMPANY EITHER- PAUL VENTER WILL ONLY JUSTIFY THEIR **** SERVICE AND LACK OF COMMUNICATION. DONT BOTHER TO CALL AMITH IN SUPPORT BECAUSE HE COULDNT GIVE A DAM ABOUT YOU FROM THE DAY YOUR SERVICE IS ACTIVATED. APPARENTLY AMITH HAS TAUGHT THE MANAGER, QUINTIN, TO BLUE TICK THEIR CLIENTS AND IGNORE THEM LIKE THEY DONT EXIST. DONT GET UPSET WHEN THEY SUSPEND YOUR SERVICES EVEN WHEN YOU HAVE PAID YOUR ACCOUNT. DONT TALK TO THEM WITHOUT RECORING THE PHONE CALL BECAUSE THEY WILL DENY WHATEVER YOU WERE TOLD. BELIEVE THE REVIEWS BECAUSE THEY ARE TRUE. YOu have been warned!!!!!
0 replies
69 months ago
Happy customer
Thank you for your friendly, kind and extremely efficient service. Much appreciated. We will definately be bac****
0 replies
84 months ago
Grateful for passionate people
I was quite despondent with FNB at one stage but thanks to 2 very helpful ladies, my faith is restored in FNB. Firstly, i would like t thank Esther Leolo from the Festival mall branch of FNB in Kempton park. Shes always offer the most outstanding service and seemingly never has a bad day. Customer service at its best. Esther is part of a magnificent team and i would highly recommend their branch. Then, after a week long struggle with the loans department, a lady by the name of Thandi Hlongwane came to my rescue. 10 minutes on the phone and the click of a button and its all fixed, Thank you Esther, Thandi and FNB
56 replies
84 months ago
LEARN SOME MANNERS AND THEN TALK TO CLIENTS
Absolutely and utterly disgusted in your CREDIT CRED FRAUD DEPARTMENT. To have my credit card frozen over R8 and then to be treated in the most humiliating and disgusting manner by your consultant who made me out to feel like a criminal. The staff at your branch are amazing but the woman i spoke to on the phone today should be given a mop and a long passage to clean rather than be allowed to speak to the very customers who pay her salary the way she spoke to me today. I will not tolerate being spoken to in this manner and i expect an apology from her... Let me give you my number.... GO LISTEN TO THE CALL and then tell me if its an acceptable manner in which to speak to clients!!!!!!! I expect you to resolve this issue sooner than later and await an apology too.
56 replies
89 months ago
Pathetic 105 minute fast food
Absolutely fed up of logging into your online delivery portal and seeing that the order will take between 90 and 105 minutes to arrive. Yet AGAIN we have to order from WIMPY and your call centre isnt helpful at all . Apparently Mcdonalds employs people to make excuses- NOT FAST FOOD!!!! Fast food doesn't take 105 minutes to make it 2 blocks down the road. You have in excess of 10 delivery bikes standing there and you cant get my food to me in less than 105 minutes? PATHETIC
0 replies
Review Distribution
5 Star
2 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (75%)