Failure to accurately diagnose the oil leak and their complete oversight of a significant safety component

I brought my vehicle to Dals Mercedes for an oil leak, and after their assessment, I was given an estimate of R25,997.92 to repair the oil link at the sump. Given the high cost, I sought second opinions. To my alarm, two other reputable repair centers both concluded that the oil leak was definitively from the oil filter housing, not the sump. More concerning, both independent centers immediately identified that both my vehicle's drop links were broken and required replacement. This critical safety issue was completely overlooked by Dals Mercedes during their inspection. The accurate repair, including the oil filter housing and the neglected drop links, was quoted at R7,325-50. Dals Mercedes' failure to accurately diagnose the oil leak and their complete oversight of a significant safety component is unacceptable and raises serious questions about their service standards.