My Brand New Car parts are removed from Dals Motor Group

My name is Don Jayakody - 0718882622

I took my Brand New Suzuki Swift which bought in Aug 2024 , i had a small accident on the 17th Oct 2024 where a bakkie drove into the right fender causing minor damage to the right fender and breaking the headlight. I could still drive the car - perfect condition only body damage - everything else was perfect.

I was even driving the car after the accident until the Dals Motor Group in Montegue Garden gave me an date on the 02 Dec 2024 to bring the car for panel beating and repairs for the very minor damage to the front top right fender above the wheel and a damaged headlight.

I got the car back on the 11th Dec 2024 - then 4days later the headlight that was replaced did not work - i took the car back on the 17th Dec 2024 and they fixed the problem . Now today 18th Dec 2024 , i get funny sounds coming out of the car when i now apply the bakes . These sounds never came even after the accident - i had been driving the car for over a month after the accident - it was in perfect condition.

Ever since i had taken the Brand New Car ( bought in Aug 2024) to repairs at Dals Motor Group on the 02 Dec 2024. I have had a problem It seem that they have removed my brand new parts out of my car and replaced with old one - i am going to complain with the Automobil Association of SA and the ombudsman regarding this matter My car is brand new - only 4 month old and now they have messed i t up

I am waiting on them to resolve my issue - they telling me that they are closing the shop for the holidays on Friday 20th Dec 2024.

They have still not called me nor resolved my problem.

Don Jayakody 0718882622