Danone Sa
1.6|227 reviews
Responds in 27 hours 47 min
hK
herman K
1 reviews | Active since Member
26 Aug 2025, 05:26
No more quility control
We bougjt a ultramel custard..and half way thru..we foumd a discusting forren object
This is the worste **** i have ecer seen in a product..but seejng that there is no more quility ckntrol kn this coumtry... I will be postkmg pics of this on all social media
Helpful (0)
Replies (55)0
Replies (55)Danone Sa's replyOfficial
26 Aug 2025, 06:54Good day Herman Kriel,
Thank you for bringing this matter to our attention and we do apologize for the inconvenience our product has caused you. We really appreciate consumers who take their time and make an effort to give us feedback with regards to our products.
Please be advised that one our Danone Consumer Careline Agents will contact you on the cell phone number you provided to log your complaint.
Kind Regards,
Danone SA Consumer Careline
Thank you for bringing this matter to our attention and we do apologize for the inconvenience our product has caused you. We really appreciate consumers who take their time and make an effort to give us feedback with regards to our products.
Please be advised that one our Danone Consumer Careline Agents will contact you on the cell phone number you provided to log your complaint.
Kind Regards,
Danone SA Consumer Careline
Best regards,
Danone Sa's reply26 Aug 2025, 06:54
Official
Good day Herman Kriel,
Thank you for bringing this matter to our attention and we do apologize for the inconvenience our product has caused you. We really appreciate consumers who take their time and make an effort to give us feedback with regards to our products.
Please be advised that one our Danone Consumer Careline Agents will contact you on the cell phone number you provided to log your complaint.
Kind Regards,
Danone SA Consumer Careline
Thank you for bringing this matter to our attention and we do apologize for the inconvenience our product has caused you. We really appreciate consumers who take their time and make an effort to give us feedback with regards to our products.
Please be advised that one our Danone Consumer Careline Agents will contact you on the cell phone number you provided to log your complaint.
Kind Regards,
Danone SA Consumer Careline
Best regards,
hK
herman K's updateReviewer Update
26 Aug 2025, 17:44So....u decided to ignore me..so....
I am going to make a nice youtube video showjng what i found in my box..and post it for every youtuber ii south africa to see..i tried to be nice..bit it seems u thjnk it will just go away...
I am going to make a nice youtube video showjng what i found in my box..and post it for every youtuber ii south africa to see..i tried to be nice..bit it seems u thjnk it will just go away...
hK
herman K's update26 Aug 2025, 17:44
Reviewer Update
So....u decided to ignore me..so....
I am going to make a nice youtube video showjng what i found in my box..and post it for every youtuber ii south africa to see..i tried to be nice..bit it seems u thjnk it will just go away...
I am going to make a nice youtube video showjng what i found in my box..and post it for every youtuber ii south africa to see..i tried to be nice..bit it seems u thjnk it will just go away...
Danone Sa's replyOfficial
29 Aug 2025, 09:37Dear Herman Kriel,
Thank you for reaching out and for bringing this matter to our attention. We sincerely apologize that you feel your concerns have not been addressed and for the frustration this has caused you.
Please note that we did attempt to make contact with you telephonically on 26/08/2025 and also sent an email to the address listed on your profile. It seems that our communication may not have reached you. We kindly ask that you check both your inbox and your junk/spam folders, as sometimes our emails may land there.
To ensure you receive the information, we will be sending another email shortly with the relevant details regarding your case.
We truly value your feedback and take complaints of this nature very seriously. Your experience matters to us, and we are committed to resolving this issue as quickly as possible.
Thank you for your patience and for giving us the opportunity to address this matter.
Kind regards
Danone SA Consumer Care
Thank you for reaching out and for bringing this matter to our attention. We sincerely apologize that you feel your concerns have not been addressed and for the frustration this has caused you.
Please note that we did attempt to make contact with you telephonically on 26/08/2025 and also sent an email to the address listed on your profile. It seems that our communication may not have reached you. We kindly ask that you check both your inbox and your junk/spam folders, as sometimes our emails may land there.
To ensure you receive the information, we will be sending another email shortly with the relevant details regarding your case.
We truly value your feedback and take complaints of this nature very seriously. Your experience matters to us, and we are committed to resolving this issue as quickly as possible.
Thank you for your patience and for giving us the opportunity to address this matter.
Kind regards
Danone SA Consumer Care
Best regards,
Danone Sa's reply29 Aug 2025, 09:37
Official
Dear Herman Kriel,
Thank you for reaching out and for bringing this matter to our attention. We sincerely apologize that you feel your concerns have not been addressed and for the frustration this has caused you.
Please note that we did attempt to make contact with you telephonically on 26/08/2025 and also sent an email to the address listed on your profile. It seems that our communication may not have reached you. We kindly ask that you check both your inbox and your junk/spam folders, as sometimes our emails may land there.
To ensure you receive the information, we will be sending another email shortly with the relevant details regarding your case.
We truly value your feedback and take complaints of this nature very seriously. Your experience matters to us, and we are committed to resolving this issue as quickly as possible.
Thank you for your patience and for giving us the opportunity to address this matter.
Kind regards
Danone SA Consumer Care
Thank you for reaching out and for bringing this matter to our attention. We sincerely apologize that you feel your concerns have not been addressed and for the frustration this has caused you.
Please note that we did attempt to make contact with you telephonically on 26/08/2025 and also sent an email to the address listed on your profile. It seems that our communication may not have reached you. We kindly ask that you check both your inbox and your junk/spam folders, as sometimes our emails may land there.
To ensure you receive the information, we will be sending another email shortly with the relevant details regarding your case.
We truly value your feedback and take complaints of this nature very seriously. Your experience matters to us, and we are committed to resolving this issue as quickly as possible.
Thank you for your patience and for giving us the opportunity to address this matter.
Kind regards
Danone SA Consumer Care
Best regards,