Lack of interest

Todaybi went to the Brackenfell store for the first time. When I came into the building,it was not busy,only someone at the cash office counter. No clients at the sales desk. I was standing there while a sales lady was so interested in her computer screen she did not even acknowledge me standing there.. I made a call to a friend and yet she made no contact. Her phone rang and she answered it not even looking my way. All I wanted to ask was if they will cut my own wood to size while I wait. I went to the Builders Warehouse in Cape Gate and they were so efficient they gave me excellent service. I will never refer anyone or my clients to go to that store.