AN OPENED PACKAGE AND AN ATTITUDE!

A DPD Laser delivery driver (Joseph Molefi - if thats his real name) delivered 2 boxes to me. One box was open. I asked him why the box is open. He rolled his eyes. I asked again why the box is open. He then took my packages and loaded them into his bakkie and told me that he has cancelled the delivery and I should ask for another delivery.

My issues with the gentleman and DPD Laser: 1. He thought it is OK to deliver an OPENED package, without explanation. He simply handed it to me as though its business as usual. Why is my package opened? Had it been a more valuable package, would I have even received it as sent by my supplier? WHY IS MY PACKAGE OPEN?????? This driver simply could not have been bothered with client service! He had an attitude when responding to the questions I had even went as far as rolling his eyes at me, regarding an opened package (why would he even feel comfortable delivering an open package???) 3. He did not give me options on how to deal with the issue on hand 4. He constantly spoke over me, when I tried to express my dissatisfaction with his attitude and the opened package.

I cannot even begin to explain this gentleman's disrespect for the company he represents and the utter disregard he has for clients.

I call the call centre to try and report this incident - NO ONE CAN HELP ME.