Goods ****** and refusal of unloading my items

I had a very bad experience with this company. Firstly, they quoted us R1400 for the move, then, when they loaded everything and got transported it to the location we requested, they updated the quote to R1800 and said that if we don’t pay the excess R400 in cash at that moment, they will not unload their truck. Thus, while I was working, I had to make arrangements to withdraw cash and take it to them and they did not want to accept EFT. Even though we already gave them the quoted R1400 in cash. After all of that, they were extremely unpleasant and rude throughout the whole process, not trying to make anything easier. And an item of R1500 of mine was not even delivered and they just state “we’re not responsible if anything gets lost in the move”, which I think is very poor service. Thus, in effect, I then paid R3300 for a quote that was R1400. Do not use this company.