Feedback not satisfactory

I app**** in April and I was advised that I will get feedback on the 1st Of June,but nothing was communicated with me until I called the individual that I sent my applications too which was Natasha Sydow in Goodwood.Unfortunately I was advised that I need to wait because of the high volume of applications.Till today I never received any feedback.I sent an email to her this afternoon and she responded advising that the units are full and she wishes me Goodluck on finding my new home I mean what kind service is this?Why did I only get the feedback now when I only sent an email asking what is the issue as I’ve been waiting, and I’m desperately looking for a place to stay.I’m so disappointed and disturbed,I thought this was helping out those who cannot afford high rentals hence it’s called community housing Services but I guess I was wrong.Now when I called in I am advised that in order for me to get a unit I need to get someone that can help me boost my salary bracket so that I can be able to get a 2bedroom unit because I do not qualify.And due to the salary bracket As well I don’t qualify for a less rental.I seriously need intervention