1 reviews | Active since Member
If you paid and things aren't working you wont ever see them again!!!
I have more than 200 calls and 2 years of struggles with this company! Promises on promises. LIES UPON LIES UPON LIES!!!!!
I have call recordings/WhatsApp's and a timeline of you wont believe of all my calls and promises from Dennis/DDD Appliances. (Happy to share them with anyone!)
First we struggled for 1.5 years+ to get our system working.
At one stage they took our inverter, had it for more than a month and they never even gave it in for a checkup at Mustek. Only when I phoned Mustek they confirmed a day later they received the inverter. (I have this in writing from Mustek) DDD blamed Mustek and said they always takes months with repairs and its not them.
Then I had to pay a different electrician to fix our problems.
DDD never split the neutrals correctly so our power kept tripping. They had 2 different guys there to try and fix it... DDD eventually just said something in our house is the problem even though it works perfectly before their solar system and when I completely bypass their system.
DDD also signed of an COC without the electrician ever being there!!! It was pre signed and the guy doing the installation just completed the info on the document!!
Then for the last year I am struggling to get a battery back!
We had to go and drop off a 5kw battery at their shop as they promised for more than a month they will pick it up and never did. Now we cant get it back!!! (50+ Unanswered calls with no call backs)
R24`000 we paid for a battery + more than 2 years of struggles. Not a single care from DDD Appliances...
Our calls and messages just simply get ignored. Even Dennis on his private cellphone number.
Our struggle still continues...
You might be very lucky and things go your way. But most likely you will regret the day you ever dealt with DDD Appliances.
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