Cool Concerts
Ranking
#13
in Entertainment & Gaming
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I have been battling with Toptickets for my refund since the Blue Tour SA was rescheduled and I can not attend the new date. I was told my refund was put through - now, all of a sudden after I complained to an Ombudsman, Toptickets said that they have paid all proceeds to Cool Concerts and are not responsible for refunds. I did (out of desperation) contact Cool Concerts in July, and like with Toptickets, my complaint was ignored! How *********, unprofessional and not to mention morally reprehensible they are to refuse a justifiable refund request!
1 reviews | Active since Jan 2020
I have been battling with Toptickets for my refund since the Blue Tour SA was rescheduled and I can not attend the new date. I was told my refund was put through - now, all of a sudden after I complained to an Ombudsman, Toptickets said that they have paid all proceeds to Cool Concerts and are not responsible for refunds. I did (out of desperation) contact Cool Concerts in July, and like with Toptickets, my complaint was ignored! How *********, unprofessional and not to mention morally reprehensible they are to refuse a justifiable refund request!
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