Debtmend no feedback

I have contacted Debtmend numurious times and never seem to get results. As far as I know I am paying my last installment November, according to statements received I am supposed to only half of the installment due to rest of the creditors being settled. I sm a single mom and need to purchase new school clothes for my son who is about to start high school next year. So I desperetly need to know the situation of my budget at the end of the month. Excellent service telephinically but no deffinate answer. Extremely frustrating. I also need to know how long it will take to clear my ITC afterwards. Still, no feedback.