Debt Mend
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Debt Mend
Debt Mend has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Debt Mend across 22 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMB
MARICA B
1 reviews | Active since Jan 2020
6 Jan 2026, 06:36
DEBTMEND - INEFFICIENT AND POWERLESS WITH CREDITORS
Stay away, please. I cannot begin to describe the inefficiency of this company. When it comes to settling accounts, their outstanding balances are quite different from the creditor's and when questioned about it, they state that DebtMend's monthly statements are merely a suggestion. It has taken me almost a year of trying to settle my accounts with their start-stop communication style. I'm now calling the last creditor myself to try and see whether they even received all the payments I made. I've standing with money in hand, trying to settle the account from March '25.
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MARICA B
1 reviews | Active since Jan 2020
6 Jan 2026, 06:36
DEBTMEND - INEFFICIENT AND POWERLESS WITH CREDITORS
Stay away, please. I cannot begin to describe the inefficiency of this company. When it comes to settling accounts, their outstanding balances are quite different from the creditor's and when questioned about it, they state that DebtMend's monthly statements are merely a suggestion. It has taken me almost a year of trying to settle my accounts with their start-stop communication style. I'm now calling the last creditor myself to try and see whether they even received all the payments I made. I've standing with money in hand, trying to settle the account from March '25.
0
Replies (0)TM
Thamsanqa M
1 reviews | Active since Jan 2020
7 Feb 2025, 09:01
Great service.
I want to Applaud Lisa from Debt mend department, for the Great Customer Service she offered me with my query, she even went an extra mile in making sure that my query is resolved - great agent and an asset to the company i want to give her 10/10 rating.
Helpful (0)
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Thamsanqa M
1 reviews | Active since Jan 2020
7 Feb 2025, 09:01
Great service.
I want to Applaud Lisa from Debt mend department, for the Great Customer Service she offered me with my query, she even went an extra mile in making sure that my query is resolved - great agent and an asset to the company i want to give her 10/10 rating.
0
Replies (0)SR
Sarita R
1 reviews | Active since Jan 2020
18 Apr 2024, 04:41
Compliment
monique.boucher@debtmend.co.za This person, according to me is the best worker at Debtmend. Any query and feedback and follow-up. She is the one to speak with. She is committed to solve your problem as quick as possible. She needs to be a manager. Thank you Monique i am so glad you are working for Debtmend, they should be thinking about you. You are a plus for this company. You follow through with any enquiry. You should be very proud of yourself and your work!! Well done!!
Helpful (0)
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Sarita R
1 reviews | Active since Jan 2020
18 Apr 2024, 04:41
Compliment
monique.boucher@debtmend.co.za This person, according to me is the best worker at Debtmend. Any query and feedback and follow-up. She is the one to speak with. She is committed to solve your problem as quick as possible. She needs to be a manager. Thank you Monique i am so glad you are working for Debtmend, they should be thinking about you. You are a plus for this company. You follow through with any enquiry. You should be very proud of yourself and your work!! Well done!!
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HK
Hulda K
1 reviews | Active since Jan 2020
22 Nov 2023, 09:11
Bad service…
Debt counseling, absolutely the worst customer service I have ever encountered. I have been put under debt review, no court order obtained, no fees paid from the company to my creditors- I paid them myself. I cancelled this process after completing the form 16 - now I have to pay them R2500 to get my name cleared but no work was done from their side? Is this how they operate?
Helpful (0)
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Hulda K
1 reviews | Active since Jan 2020
22 Nov 2023, 09:11
Bad service…
Debt counseling, absolutely the worst customer service I have ever encountered. I have been put under debt review, no court order obtained, no fees paid from the company to my creditors- I paid them myself. I cancelled this process after completing the form 16 - now I have to pay them R2500 to get my name cleared but no work was done from their side? Is this how they operate?
0
Replies (0)PC
Phyllis C
1 reviews | Active since Jan 2020
2 Nov 2023, 16:48
Debtmend no feedback
I have contacted Debtmend numurious times and never seem to get results. As far as I know I am paying my last installment November, according to statements received I am supposed to only half of the installment due to rest of the creditors being settled. I sm a single mom and need to purchase new school clothes for my son who is about to start high school next year. So I desperetly need to know the situation of my budget at the end of the month. Excellent service telephinically but no deffinate answer. Extremely frustrating. I also need to know how long it will take to clear my ITC afterwards. Still, no feedback.
Helpful (0)
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Phyllis C
1 reviews | Active since Jan 2020
2 Nov 2023, 16:48
Debtmend no feedback
I have contacted Debtmend numurious times and never seem to get results. As far as I know I am paying my last installment November, according to statements received I am supposed to only half of the installment due to rest of the creditors being settled. I sm a single mom and need to purchase new school clothes for my son who is about to start high school next year. So I desperetly need to know the situation of my budget at the end of the month. Excellent service telephinically but no deffinate answer. Extremely frustrating. I also need to know how long it will take to clear my ITC afterwards. Still, no feedback.
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Replies (0)MM
Morne M
1 reviews | Active since Jan 2020
27 Oct 2023, 05:54
Fantastic service
Debtmend provides fantastic service, they have very understanding and friendly staff, very eager to help, I was helped by a lady by the name of Monique, she went out of her way to help me with my debt to the point where everything was settled and I could clear my name! I would give them 10 stars if I could, I would recommend them to anyone in a tough situation.
Helpful (0)
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Morne M
1 reviews | Active since Jan 2020
27 Oct 2023, 05:54
Fantastic service
Debtmend provides fantastic service, they have very understanding and friendly staff, very eager to help, I was helped by a lady by the name of Monique, she went out of her way to help me with my debt to the point where everything was settled and I could clear my name! I would give them 10 stars if I could, I would recommend them to anyone in a tough situation.
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Replies (0)NM
Naledi M
1 reviews | Active since Jan 2020
4 Sept 2023, 02:39
I wish you were my employee Lisa, do connect with us with us via https://www.facebook.com/profile.php?id=100095109014692&mibextid=ZbWKwL and let us know your winning strategy .
I am a registered Debt Counsellor NCRDC 4085( Thusang Debt Management) and would like to commend LISA service it was efficient, remarkable, transparent and the turnaround time was timeous. Damn this girl deserves a raise!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I wish you were my employee Lisa, do connect with us with us via https://www.facebook.com/profile.php?id=100095109014692&mibextid=ZbWKwL and let us know your winning strategy .
Helpful (0)
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Naledi M
1 reviews | Active since Jan 2020
4 Sept 2023, 02:39
I wish you were my employee Lisa, do connect with us with us via https://www.facebook.com/profile.php?id=100095109014692&mibextid=ZbWKwL and let us know your winning strategy .
I am a registered Debt Counsellor NCRDC 4085( Thusang Debt Management) and would like to commend LISA service it was efficient, remarkable, transparent and the turnaround time was timeous. Damn this girl deserves a raise!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I wish you were my employee Lisa, do connect with us with us via https://www.facebook.com/profile.php?id=100095109014692&mibextid=ZbWKwL and let us know your winning strategy .
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