Worst experience

Entered into Debt review with this company in 2021, at first the lady assisting was very persistent and kept following up to ensure that they get the business, once they listed me she stopped responding to emails and would get back to me months later. The company did not pay my debt but was collecting the debit order amount every month for +-5 months. My creditors all started pulling out of the process and were contacting and harassing me daily even sending me emails stating they had not received payment and therefore they are pulling out of the debt review process to a point where my car was almost repossessed and all my creditors handed me over to debt collection companies with ridiculous interest rates. Upon contacting the lady to find out why they not paying my creditors after the first 3 months as per the arrangement her response was "sorry I was on leave and missed your emails" I told her that the creditors have now exited the process and I was forced to trouble shoot and make direct arrangements so since they not assisting they must remove the listing and cancel my debit order of which she said she can't unless I have paid up letter. Mind you my debt was roughly 6k yet they were debiting 9k so they get 3k and pay my creditors and for the first 3 months they don't pay them they take the full 9k for "court appearance and court order and legal fees". Since 2021 I was able to square up my car on my own without their help and I am now almost done with my credit card. I have two outstanding loans that I still need to pay up of which payment arrangements are in place. I'm basically stuck with a flag on my name I cannot remove but Debt Sage did nothing for me and I've been dealing with my debt on my own when they collected 5 months of debits and didn't pay the creditors as promised. They are now unable to help remove the flag and I have to pay a private lawyer for assistance because I want to exit debt review so that we can apply for a house because I am no longer over-indebted. I wouldn't recommend this company nor debt review to anybody.